Wasserhahn im Bad war kaputt, Griff lag auf Lavabo, Bett musste erst "Latten" eingebaut werden, Nachtischlampe. war Leuchtmittel defekt

-unfreundlicher Check-in -sehr altes und hellhöriges Zimmer, Kaffemaschine auf dem Zimmer aber keine Tassen, Wasser in der Dusche läuft nicht ab - Frühstück war gut

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Very good service, nice rooms, great breakfast

Sehr nette Gastgeber! Geschmackvolles Frühstück! Gemütliche Zimmer! Ein wunderbarer Aufenthalt!

Alles tip-top.

Personale gentilissimo

The staff was terrific and the food was excellent. Reception was extraordinarily helpful with orientation to the area, use of public transportation and we particularly appreciated the very positive and joyful service in the dining room. The enthusiasm of the staff made us feel well cared for and very welcome.

The hotel is very well located in the center of the old town of Horgen and still close to the lake and public transport. The room was quite cosy, but since the building is very old, one can hear a lot of footsteps from the room above. Other than that and the too stuffed pillows, my stay was great. Lots of attention to detail and a huge selection on the breakfast buffet.

Personnel accueillant. Chambre très mignonne avec le confort nécessaire. Super localisation

The hotel and staff were lovely!!! The breakfast was delish! It was the perfect end to our European holiday. We so greatly appreciated the staff and their help! Everyone was so friendly and helpful. The room was exceptionally clean and views were beautiful. Highly recommend this hotel for your stay!!

Quaint stay and we got in late, but the owners ensured it was easy for us to check ourselves in. Breakfast was good and the thoughtfulness of the owners are in all the details.

Perfekt

Gutes Frühstück, kleines sauberes Zimmer mit Bad.

very nice historic hotel in historic part of town. Ready access to public transportation as main train station is in short walking distance. Rooms are small but very cozy and comfortable.

Great service and host congratulations!

management didnt except the fact that we had been given a sub standard room and not the one we booked. Very minimal and poor house keeping, reported blocked sink on a number of occasions nothing done, nothing available in the evening most of the time, this property is more like a bed and breakfast not a hotel, we were very disappointed. No customer care at all.

We had a nice stay overall but the parking garage recommended to us by the hotel was such a colossal rip-off, I’m very upset by that considering how inconvenient it was.

This was such a lovely hotel! I felt like I was in a Disney movie. Beautiful hotel and surrounding area. Cobbled stone streets, charming clock tower and old buildings everywhere. Near lake Zurich. Absolutely beautiful. Unfortunately being in a small town, my partner faced some discrimination. I am white and “looked” Swiss and had no problems, he is Persian and got many stares and was not treated respectfully by all in this small community.

Excellent hotel with lots of charm. Large room and all amenities, portable air con which was great. We stayed 7 nights and could not have picked better. Lovely breakfast served. Staff are excellent, attentive and polite, nothing is too much trouble. Great location to train station to get about and Horgan is a pretty suburb. Host runs a very efficient hotel, we will definately recommend to others.