We are very disappointed with our experience at Hotel Oberland in Lauterbrunnen. The service quality was extremely poor. During breakfast, there were no clean plates left, the bread was finished, and the eggs were also finished. We informed the staff 3–4 times, but nothing was refilled for a long time and no proper solution was provided. In addition, the entire hotel smells very strongly of cheese, which made our stay very uncomfortable and unpleasant. Considering the price and reputation of the hotel, this level of service is unacceptable. Unfortunately, our experience did not meet even basic hospitality standards. We hope the management takes this feedback seriously and improves the service for future guests.

Great location and view from our room.

Clean room, good breakfast and nice staff. No elevator if you have mobility issues.

Great place, everything I needed. The staff were so nice and helpful.

We were very pleased with the informative welcome we received. The room was perfect for us with ample suitcase space. The breakfast had many offerings and options. All that I tried were very good and fresh.

가성비 좋은 숙박이었고, 아침식사도 좋았어요

Very clean!

Ótimo atendimento.

The staff were helpful and friendly. Room was ready early so they allowed me to check in as opposed to waiting for normal check in time which saved worrying about temporarily storing my luggage.

Todo excelente, me hospede allí 2 noches. Me hubiera gustado quedarme muchas más

Perfect

Such an amazing view, super nice staff, loved staying here!

Awesome location! Short walk to the train station for the Top of Europe adventure. We had dinner in their restaurant and it was too notch. Staff was great! Would definitely stay there again.

Alles war súper, die Leute war sehr nett 😃 Ich hoffe bald zurückkommen

Beautiful views from our balcony. The room was terrific.

Staff was very helpful and friendly; my single room was clean with a great view of the falls; water pressure in the shower was great! Breakfast was simple and filling. The only minor complaint I would have is the creaking floors and hearing everyone else’s floors creak but I had ear plugs so it didn’t affect me as much as it could have if I didn’t have them. It’s a small town as it is, but the location is great and not far from the train station.

Courteous welcoming staff. Our room was not occupied the previous night, the reception allowed us to check in immediately well before check in time. Great breakfast. Pretty view from top floor room. Lauterbrunnen is a charming village, great walks right from the village.

La vista, la habitación estuvo muy bien, desayuno aceptable. Lo recomiendo.

Beautiful views

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