Did not clean clean the room for my last night

Quarto ótimo, com cozinha bem equipada. Limpeza realizada todos os dias. Recepcionistas gentis. Nos indicaram motorista para nos buscar e levar ao aeroporto que foi muito educado e cuidadoso. Tivemos uma estadia excelente.

Nice rooftop terrace, as well as the building itself. Rooms with kitchenette are great to have and spacious!!

I loved this hotel. It was more like an apartment and has everything that you need for a comfortable stay, including a lovely balcony and a separate sitting room. The staff was also super friendly, bed was comfy, kitchen has everything I needed. I will definitely stay there again. (Side note, I didn’t love the restaurant next door. I’d skip adding breakfast to the reservation as it’s cheaper locally).

Very nice and clean place - highly recommend to stay! spotless!

Very nice and clean place - highly recommend to stay! spotless!

Very clean room and we got an upgrade to have a balcony which was wonderful! The pool and roof is beautiful and comfy as well.

Room was clean. Loved this place, I'll come back.

No arrienden el estudio con terraza. Tiene cuatro equipos de aire acondicionado los cuales salpican agua a las sillas y mesa de la terraza. Al reclamar me ofrecen una pieza supuestamente de mejor categoría lo cual es mentira (de hecho es más barata en los sitios de reservas)

Equipe da recepção muito educada e eficaz!

Wie immer sind wir sehr zufrieden!

Great location, lovely property. Top floor has a lot to offer. Great view of the city and a cool place to chill/relax. Very friendly staff.

Muito bom serviço de quarto ! Cama ótimas ! Espaço muito bom !

Habitación impecable, excelente atención del personal. Solo no pude agregar desayuno estando allá, pero se puede comprar en el restaurant sin problema.

um verdadeiro apto, café da manha bom, limpeza e conforto nos quartos......só o banheiro que poderia ser maior...mais não foi problema.

Amazing place to stay. The hotel staff is superb, so helpful and accommodating. The rooms are spectacular!! The neighbood is perfect and confident to everything. We will never stay anywhere else in Santiago. A must stay… you will not be disappointed.

Nivel staff

Very nice and modern and clean and beautiful apartments. The bed was wonderful. The location great and delicious food and coffee at the restaurant on site. Also a great bonus that the restaurant didn’t feel like a hotel restaurant, it was a lively and busy cafe. Great coworking space, love pool on the rooftop. Absolutely perfect hotel for remote work.

Harika

Great location and decent rooms. However, I was very disappointed about their customer service. I left my jacket in the room and reached out to the hotel so that they could save it for me and no one answered my calls nor responded my emails. The hotel only responded to me via whatsapp to let me know they were going to look for my jacket, but when I showed up three days later to check on my item, they informed housekeeping didn’t find anything. I was extremely disappointed by the lack of honesty and transparency from their housekeeping staff because I left my jacket on top of the bed, so clearly they lied about it. Also, how they handled the situation was extremely frustrating as the phone number listed on their website didn’t work and no one responded to my email requests.