Everything about the check-in was good

The room itself is impressive, staff welcoming and location.

The room was good, comfortable bed. Great location for exploring the town!

It was an interesting old building. Attractively appointed.

Clean room. Pleasant and helpful staff. Room was nice just a bit small for the price on a week day.

This is a very nice classic hotel. Lots of charms which is very well maintained. Really enjoyed our stay

Yes perfect

Very Christmassy and quiet. The staff was very friendly. Felt at home. Old fashioned charm.

This is not a hotel. It’s only an aparthotel.

Bed was squeaky Construction was taking place.

Beautiful Victorian hotel in the heart of downtown. Great German bakery right across the street and an eclectic mix of shops, cafes and restaurants. Free parking onsite. Room was nice, mixing elements of old and new. Very friendly service, even at a very late arrival time.

The Grand Hotel is lovely and the staff are just awesome! The hotel itself could do with some upgrades as it’s certainly showing its age. The tiles on the bathroom floor in the room in which I stayed were starting to pop up and could become a tripping hazard. Lack of a restaurant was a pain too but a short walk up the street was Freska with a great breakfast selection.

We had a lovely stay.

Great stay

Beautiful property

Yes👍

Really pleasant stay for a one night visit to Carleton place for a concert. Room was comfortable and good value. Sound did carry from the hallway.

Amazing hotel. Loved the quaintness. Staff were very accommodating

Lovely place really funky awesome vibe

Gorgeous hotel, perfect for weddings I think. Very clean. Lovely room. Friendly reception when I arrived. A few pointers: have someone at the desk in the morning, make it easy for guest to get into the hotel from the back parking lot instead of trekking through snow and ice with bags over the sidewalk to the fronti of the hotel. Put a mirror near an outlet so blowdrying hair is possible, and since theres no restaurant on site, create a partnership with coffee shop, bakery, or restaurant so guests have a go to place to get meals instead if still having to sort through restaurant lists and drive again after a long trip. Overall - cool place for a romantic getaway or event, not so much for business travel.