Pas de pression dans la douche surtout lorsque l’on veut de l’eau chaude, nous avions la chambre numéro 5 et c’était oppressant, sinon hôtel bien située, il n’y pas de place spécial de parking, il faut ce garer dans la rue.

The hotel itself is lovely, especially the pool area. The staff were very helpful with providing information and helping us find drivers, etc. The only downside for us was that there was very little as far as shops, cafes or restaurants in the immediate area, and no small grocery stores for picking up fruit or small items. Fortunately the breakfast that the hotel offers is excellent and substantial. We loved the hotel and would stay there again. I would recommend getting one of their upgraded room for the most comfortable stay.

Very clean property and rooms small friendly hotel with a great free breakfast and plenty of coffee

Staff is super friendly and very helpful. Rooms are beautiful and clean.

La habitación muy cómoda, limpia y el personal atento. El hotel es muy agradable, seguro y céntrico. La alberca impecable. Los desayunos muy ricos. Sí regresaría.

Everything was great. The owner and staff super friendly. I recommend this hotel for nice and pleasant stay.

5 out of 5 Clean room Friendly polite staff Pool was clean.

Todo Muy bien Las personas Muy Amables quienes nos Atendieron en la cocina riquísimo Todo la verdad

Gran servicio

The breakfast was excellent. However, there were small red bugs on the bed. In the morning we were all full of itchy bug bites. No sure if those were bed bugs or fleas. But the experience of sleeping at this hotel was really disappointing.

Estancia bueno y el personal muy amable

El hotel esta muy agradable

My week at Hotel Zamna was fantastic. The hotel is beautiful. The 24-hour availability of water, tea and coffee in the kitchen-adjacent pantry was appreciated. The included morning breakfasts were superb. Eggs, bacon, fruit, yogurt, etc. And made in the kitchen custom for my wishes. This is not the US-style of self-service breakfast! The food was top notch. The room was comfortable. Bathroom was well-stocked. Everything about this hotel was so clean and tidy. The pool with waterfall was gorgeous. The location of the hotel in Barrio Santiago is convenient to the Plaza Grande and other parks and so very many top notch restaurants. Calle 53 is a very quiet street. And finally, Jesus (property manager) and Diana (reception manager) are both delightful people. I love this hotel and my family will likely end up staying there in the future. 6 stars out of 5!!

Un hotel muy lindo y con atención del personal super

A beautiful hotel , very clean, staff very helpful and friendly. The breakfasts are amazing with homemade authentic Mexican dishes, hosted by the charming owner Rucio who even shared some delicious recipes. We thoroughly enjoyed our 2 week stay and have already recommended to our family and friends. Thanks for the great hospitality! Brenda and Bob

Staff very attentive and accommodating. Facilities adequate. However they are pricing with much higher-end alternatives, they are nowhere near that. Would rate significantly higher if they were not priced so high. I would have checked out early and upgraded if I would have had the option.

We loved Zamna. The staff was great- very helpful and respectful of our privacy. Morning breakfast was very good. The only problem was that the beds were very hard. If that’s what you like, then Zamna is perfect.

This hotel was ok, but just ok. The price was reasonable, but the accommodations reflect it. Rooms were somewhat bare, but nothing materially bad. Bathroom vanity had little room to place anything. Pool didn't seem too inviting. Breakfast was a small buffet. I would categorize this a decent budget hotel rather than the how it is named as boutique hotel

We planned on a two week stay. Had to check out two days earlier with ample notice, partly due to illness. Owner confirmed we would not be charged for the two nights but the front desk argued that is not what the owner told her even though they immediately booked out our room. We did not have ac for half of the time here so our clothes, including bed sheets and towels were always damp. Also, there was sewage smell coming through the shower drain and we had the hardest, most uncomfortable bed ever. We never felt rested during our entire stay. We do not recommend this hotel.

Excelente servicio