I had a very disappointing experience at this hotel. The room was advertised and sold as including breakfast, but when I arrived, the staff completely refused to provide it unless I paid extra. Despite having already paid for breakfast as part of my booking, I was repeatedly asked for additional money. The staff were not helpful at all when I tried to resolve the breakfast issue. Instead of assisting me, they made me feel like I was begging for something that I had already paid for. The lack of professionalism and customer service was extremely disappointing.
To make matters worse, the hotel charges an extra $20 just to use the room safe, which is an essential amenity that should be included in the stay.
I would not recommend this hotel due to its misleading practices and poor treatment of guests. Ps: you need to be able to speak spanish as no one at the reception speaks english.