Wow. This is possibly the worst hotel I have ever stayed at that I booked through Expedia. 1/5 stars is generous except for the fact that the place looks beautiful. No hot water, worst continental breakfast ever (rock hard cold toast, fruit past its prime, gross cookies fit for a dog, and believe it if you can Nestle Instant Coffee with Coffee Mate….), dogs running all over the place barking at guests, no restaurant, no bar, no tv, almost electrocuted by faulty outlet, no air conditioning, no nearby restaurants, maids did not clean or room or even ask if we wanted clean towels, and it was expensive. Drive by and ask for a tour but don’t stay unless you like paying 5 star prices for a 0.5 star accommodation. I want a refund.

Lovely place for a nice quiet and relaxing dtay

The property is very peaceful. Historic place well maintained.

Es un lugar con mucho potencial, la verdad que creo que mejorando el servicio de atención, desde la recepción, no sabian que teniamos reservación, llegamos a pensar que no existia el hotel, despues una señorita salio y no dio mucha explicación, creo que si falta mucha atención en el servicio, ese dia me comentaron que la cena habia cambiado y no era a la carta, se pagaba un paquete de cena de 750 pesos por persona lo cual para una cena que normalmente es un alimento ligero se me hizo elevado, accedieron a servirnoslo a la carta, al dia siguiente solicite un cafe muy temprano, para el cual tardaron mas de una hora, y en tres ocasiones acudi nuevamente a solicitarlo, creo que como en muchos de los hoteles boutiques que me ha tocado visitar, pudieran evitarse esto colocando una cafetera con servicio en cada habitación, la verdad el lugar esta hermoso y estos comentarios los hago por que normalmente me gusta recomendar y la gente me pregunta. otro tema que pudieran mejorar es el area de un costado del restaurante donde esta la basura, se pudiera colocar algun tipo de mampara o plantas para tapar todo el material que esta alli. la regadera del cuarto donde me quede, en el 6 tenia bastante sarro y esto hacia que los chorros de agua no fueran uniformes. el cuarto olia un poco a humedad lo cual puede mitigarlo la constante ventilación y aromatizantes, de verdad que es un lugar hermoso y la comida es buena, vale la pena que mejoren estos temas para que mejore la experiencia.

Absolutely gorgeous, peaceful, and enchanting. The accommodations are very comfortable and every person went out of their way to be friendly and helpful. Gourmet food every day, so so delicious. It was the perfect place to rest, relax and enjoy the countryside. We enjoyed that there was no television anywhere, there are so many things to see and lovely people to talk to. We are learning Spanish and were grateful that everyone was understanding and patient as we needed to resort to Google translate at times. A great retreat to escape to after a day of exploring the nearby towns, including Tequila, going on hikes, or visiting tequila distilleries. The grounds of this historic hotel were truly beautiful - full of birds, beautiful trees and plants, and amazing fountains. Both the building and the grounds are meticulously curated and cared for. We would love to return some day to the friendly faces and peace of this fantastic place.