Aunque, en general bien, tuvimos problemas con la calefacción, finalmente solucionados. Trataron de cobrar un 5% adicional por pagar con tarjeta.

Near main plaza, restaurants,and pedestrian shopping streets

Since the check-in until the check-out was amazing. The reception staff very supported, Veronica is a very kind person always attentive at everything, very clean and warm room,

Amabilidad del personal

This is a very pleasant hotel right next to the main square. Very helpful reception staff. They offered and arranged excellent tours to Sillustani and Lake Titikaka islands which were well organised and good value.

El hotel esta bien ubicado, cerca de todo lo importante o para que te recojan de cualquier tour, buena limpieza, el personal es poco comunicativo

El agua caliente fue súper importante en este clima bien frío y el hotel tenía todo para esto hasta tienen un calentador del cuarto.

Great staff and location.

Excellent

Good property and nice friendly services

Tranquillo carino

Booked a queen, given 3twin beds instead. Construction going on so noise early in the AM and into the evening as well. Beds and pillows very uncomfortable. Luke warm water at best for showering, toilet bowl ran for hours until I had fix the float myself. Cold, no heat, thank goodness I had my own blanket along.

Good location, closed to the main plaza. Friendly staff

The property is under poor maintenance to noisy from outside

Los dias que estuvieron no hubo agua caliente, espero lo arreglen

Located in the middle of the city, close to everything. The staff is fantastic and they let us check in early(which was actually the reason why this hotel was chosen- someone in reviews mentioned that they were able to do it with no problem). The room was spacious, the double bed was really huge, bedding and towels were clean, beds were comfortable. This hotel though still has a lot of problems- it’s pretty outdated, nightstand lamps are broken, other lamps don’t have light bulbs, we basically had no hot water except for maybe for 2 hours in the evening (staff said it’s renovation going on, so this is not typical, so not sure about that). Breakfast was okay if you are not too shy to ask for fried eggs.

Lugar é ótimo, tudo limpinho e cheiroso! Única coisa que não gostei foi uma porta misteriosa no quarto que me locaram, questionei na recepção e a recepcionista informou que ninguém abria e que não servia para nada.

We stayed here for five days. The breakfast each morning was probably my favorite part. I loved the fresh fruit and drink options. The staff was very helpful and friendly. Our rooms were spacious and kept clean. Also there was a shower door that closed! I was sad to leave. We had a great stay.

I had booked a room with a queen bed with a city view. I was given a room with a small bed and it looked nothing like the photos. The window opened directly I to the lobby, no privacy. I was really looking forward to a hit shower; the water was only like warm, when I asked the receptionist about this she came into my room and checked the temperature and said I was fine. It was not hot at all. The breakfast was decent and they made eggs to order which were cooked really well.

El personal es muy amable, la limpieza excelente, la habitacion muy comoda y acogedora, lo recomiendo, todo excelente