The concierge contacted me by phone during check-in hours to confirm my imminent arrival. Welcomed us enthusiastically, and checked us in rapidly. The room (King Suite) was very clean, and had loads of room. There was adequate linen, and the room was quiet. Everything that we used worked. Absolutely no complaints, and other than the lack of a balcony or a view, I would definitely stay again. I witnessed the staff keeping immaculate care of the grounds and rooms, so I was impressed.