The pool Its great, a bit noisy during daytime but calm at night

Die Dame am Empfang war sehr nett und hat mir stets meine Fragen beantworten bzw. helfen können. Sie sprach gut Englisch, was in Ecuador keine Selbstverständlichkeit ist. Das Hostal war in Ordnung, könnte aber sauberer sein. An den Möbeln bzw. Wänden sah man zahlreiche Flecken. Das Hostal ist sehr hellhörig, man könnte durch den Spalt unter der Tür jedes Wort hören. Das Schloss funktionierte nur bedingt. Das Frühstück war Ok, jedoch stimmte für mich die Preis-Leistung nicht. 50 Euro die Nacht ist einfach zu teuer für das, was man im Endeffekt kriegt.

The staff were super helpful, the location was good and the swimming pool was a pleasure. Breakfast was not bad and actually much better now that they have a new coffee machine. I enjoyed my stay there and if I ever go to Guayaquil again that's where I'll stay.

Amaziing amaziing amaziing. such a great hotel whit good price. Also it has been renovated. So is even better OMG!!!

I will highly recommended to stay here, the employess where friendly and professionals, rooms were clean and not smelling. The only thing that bothered me is that if happend to go out even for 5 minutes you have to leave your room key at the front desk.

Those staff are super nice and very helpful. Very good management. This hotel close to airport withun 30 minutes walk. A big mall is clseby as well. I stayed three nights.

lo más notable es la amabilidad de su personal y su eficiencia

Bien

Personal muy amable, instalaciones limpias, buena ubicación, todo excelente

Yo hice una reserva de 2 habitaciones individuales tal y como consta en mi confirmación, pero los administradores se lavaron las manos y dijeron que es un error de expedia y hotels.com y que no era problema de ellos, que hay un mal entendido y que no son 2 habitaciones, sino 1 habitación compartida con dos camas, lo cual no es lo mismo ni aquí ni en la China... Al final termine aceptando por el cansancio y para evitar nuevos desplazamientos. Ya una vez ahí, no servia el aire acondicionado y no había mucha agua... Osea pésimo... Yo en lo personal JAMAS volveré a reservar en ese hotel y en la pagina Hotels.com, porque no se respeta lo que indican...

Room was clean and tidy. No bath mat, drinking glasses, hairdryer in room, washcloth or other items I felt should have been included in the price of the room.

Solo estuve unas horas porque debía salir en la madrugada al aeropuerto. El personal muy amable y la ubicación perfecta. Solo les recomendaría que la información acerca de la "Habitación Comprtida" sea más clara y completa. Al llegar a la misma me di cuenta que podían llegar al igual que yo, 5 personas mas a la misma habitación, algo inaceptable... Por suerte esa noche solo estuve yo.

Unless you are cash strapped or just need a place to crash, you'd be better off spending another 20 per night and getting a more quality place. There are no stairs (3 floors up with heavy luggage) the aircon did not work and the bed isnt comfy.

It was close to the airport and cheap. Those were the pluses. The staff did not speak English. The tub didn't drain. The a/c did not work well. It was not close to any restaurants.

Everything was either broken or not as advertised. Filthy. Staff only concerned with getting paid, then vanish.

This place is run down, dirty, in a terrible location and it has the worst staff we saw in nine months of hosteling. They were consistently rude and unhelpful. When my children wanted to study in the dining room after breakfast, they turned off the AC. When we reported a plugged toilet, they refused to come and fix it for an entire day. They insisted on locking the front door 24 hours a day, but then would respond very slowly when you wanted to come in. Hard to believe the place is still in business.

Staff were amazingly helpful at all times of day

unhelpful staff and bad part of town. Dirty floors and sheets that would not stay on the bed. Giant crickets climbing stairs to rooms.

When we first checked in they could not find our reservation. Had to show them my confirmation number for them to entertain me. It took another 20 minuets for the room to be prepared. The laundry room which was advertised to be available to patrons was not. The pool could have been a little cleaner. There is no elevators and the individual that helped me to the third floor grabbed my two carry ons to assist me instead of one of my regular luggage.

I booked a king size bedroom for 11 days and every time I had a visiter they were charging me $12 for each person and just to let you know I was paying for a king size room and if I had someone to sleep over they still charge me the $12 and they don't let anybody or family members to go upstairs to visit also there was no hot water for two days I had the worst experience in this hotel ever and I will never ever go there again