Very nice room, but was difficult to get hot water everyday.

The hotel is good, the service is good I recommend it, ok hotels.

Our stay was great, staff was excellent

Todo muy bien

Habitaciones cómodas, limpias. Y con buena vista a la ciudad. Fácil acceso caminando a lugares turísticos, restaurantes.

Almohadas incomodas

Wonderful room, terrific breakfast and great staff. The room was lovely and very comfortable. Terrific location!

Staff was excellent, providing us +1 service!

Excelente ubicación

La información de la tarifa expuesta en Expedia no fue correcta. En el hotel el valor subió y me indicaron que la reserva no incluía impuestos. Por favor deben ser más serios con la información.

Hhhgj

Mejorar el dessyuno

Excellent hotel.

El parqueo incómodo nada más

The water was less than warm which made it very difficult to shower. Because the the town is up in the mountains, it is very cold. So having no hot water was a difficult experience. Besides that, the food and the staff were excellent.

Muy cómoda, segura y cerca del centro

Excellent property

Excelente

Excelente ubicacion y las facilities muy buenas tiene sauna y vapor! Y gimnasio. Cerca de todo en pleno casco historico.

I did like the excellent service, the rooms are nice, comfortable, and very clean. Delicious food, and the hotel is located right in the heart of Cuenca. Will be back. Thank you. Marcelo Duran.