7.6
พึงพอใจ
จาก 112 รีวิว
ความสะอาด

7.4

ความสะดวกสบายในห้องพัก

7.0

บริการและสิ่งอำนวยความสะดวกต่าง ๆ

8.0

รีวิวของนักเดินทาง Hotel Sonetto

จำนวนบทวิจารณ์ต่อหน้า
20
40
รีวิวยอดนิยม
Rafael
icon-เพื่อนและครอบครัว
เพื่อนและครอบครัว
6.0
/10
รีวิว 20 สัปดาห์ที่แล้ว

Hotels.com verified review

Principal observação: O café da manhã é MUITO simples. E os ovos são cobrados à parte, cerca de 4.000 pesos (R$ cerca de R$ 25,00 por UM OVO). ABSURDO! O lençol de um dos quartos estava SUJO, MANCHADO de algo na cor de SANGUE, tivemos que pedir para trocar. Alguns funcionários não são muito simpáticos. Atrasamos cerca de 20 min em um dos quartos o horário do checkout. A funcionária veio batendo com MUITA FORÇA na porta e gritando (em espanhol) que deveríamos desocupar IMEDIATAMENTE o quarto senão seria cobrado na recepção. Apesar de ser um direito deles cobrarem em caso de late check-out, não nos ofereceram o serviço ou simplesmente cobraram. Primeiro ela foi no quarto bater com MUITA FORÇA e GRITAR!
อ่านเพิ่มเติม
Jamesson
icon-เพื่อนและครอบครัว
เพื่อนและครอบครัว
2.0
/10
รีวิว 23 สัปดาห์ที่แล้ว

Hotels.com verified review

Foi bem ruim, não tinha internet, dos 3 recepcionistas que tivemos contato um foi mais ou menos os outros eram frios e indiferentes e as vezes grossos, equipamentos em mal estado de conservação, controles remotos sem funcionar um condicionador de ar que parecia ter sido achado no lixo, banheiro com um acabamento ruim e com um ralo muito pequeno que entupia o tempo todo, não tinha panos de piso para quando vc sai do banheiro e a pessoa ficava com o pé molhado, não tinha frigobar nos quartos, café da manhã é mediano, mas dependendo da pessoa vai achar bem fraquinho.
อ่านเพิ่มเติม
Verified traveler
icon-เพื่อนและครอบครัว
เพื่อนและครอบครัว
6.0
/10
รีวิว 24 สัปดาห์ที่แล้ว

Hotels.com verified review

A localização é ótima, dá pra fazer muitas coisas a pé. Mas, infelizmente, os quartos não são muito limpos. O café da manhã é simples, mas gostoso.
Camila
icon-เพื่อนและครอบครัว
เพื่อนและครอบครัว
6.0
/10
รีวิว 25 สัปดาห์ที่แล้ว

Hotels.com verified review

A hospedagem foi um pouco frustrante pelas condições do apartamento. Precisei mudar de quarto porque tinha vazamento do teto direto na cama. Mudamos de quarto mas tivemos banheiro alagando, chuveiro solto e cortina caiu. Mas a cama é confortável e o café da manhã é o suficiente para viver rsrs
Camila
icon-เพื่อนและครอบครัว
เพื่อนและครอบครัว
4.0
/10
รีวิว 25 สัปดาห์ที่แล้ว

Hotels.com verified review

A hospedagem foi um pouco frustrante pelas condições do apartamento. Precisei mudar de quarto porque tinha vazamento do teto direto na cama. Mudamos de quarto mas tivemos banheiro alagando, chuveiro solto e cortina caiu. Mas a cama é confortável e o café da manhã é o suficiente para viver rsrs
Verified traveler
2.0
/10
รีวิว 30 สัปดาห์ที่แล้ว

Hotels.com verified review

Chegamos cansados da viagem e no quarto não havia toalhas ,qdo solicitamos pois queriamos tomar um banho o recepcionista disse que o hotel estava lotado e as toalhas estavam secando, e não forneciam toalhas de rosto,quarto sem guarda roupas e nenhuma estrutura para receber hospedes de outros países, não faziam limpeza diaria nos quartos e trocas de toalhas e só trocaram a roupa de cama após 5 dias de estadia depois que solicitamos, houve caso de hospedes que ao chegar no quarto encontraram roupas de cama e toalhas sujas , quarto com mofo. Banheiro sem porta papel higiênico e escova de vazo sanitário. No banheiro não havia chuveiro apenas ducha de mão. Não seguem as regras de acordo com a lei do consumidor. Pessoas reclamando que na divulgação do estabelecimento e fotos não condiz com a realidade.
อ่านเพิ่มเติม
Victor
8.0
/10
รีวิว 35 สัปดาห์ที่แล้ว

Expedia Group verified review

We liked the breakfast, the hotel design and decoration and the courtesy of the receptionists.
Ezequiel
icon-เดินทางเพื่อธุรกิจ
เดินทางเพื่อธุรกิจ
8.0
/10
รีวิว 45 สัปดาห์ที่แล้ว

Hotels.com verified review

Tiene todo lo que un hotel económico necesita que es una cama limpia y silencioso para un buen descanso
Pasi
8.0
/10
รีวิว 46 สัปดาห์ที่แล้ว

Hotels.com verified review

Had a three different 3-day periods at hotel, meanwhile I had excursions round Chile and then returned to Santiago. Hotel location was perfect for me cause I do not need high standard conditions or room service. Around hotel was lots of local restaurants to choose, easy to walk almost everywhere, local Cabify and Uber had an easy access to front door. Personell at reception were fantastic, attendantive and glad. Outsourced breakfast service and breakfast generally was a disappointment - ready “plate” on a table and “coffee buffet”. A bit groomy faces with a couple who run the place. Luckily great lunch restaurants were nearby. Room was nice, just for my needs. You can also ask room on a higher floor or backside of the building ‘cause there is a busy street at the hotel. Good bed, comfy lining and pillows. Helpful house keeping ladies.
อ่านเพิ่มเติม
Diego
6.0
/10
รีวิว 48 สัปดาห์ที่แล้ว

Hotels.com verified review

The water in the shower changes temperatures randomly to the point where you can’t get in without getting burnt. The pillows were old and uncomfortable just like the mattress.
Verified traveler
icon-เพื่อนและครอบครัว
เพื่อนและครอบครัว
6.0
/10
รีวิว 56 สัปดาห์ที่แล้ว

Hotels.com verified review

Gostaria de registrar minha insatisfação com a experiência que tive durante minha estadia no hotel. Desde o início, enfrentei problemas que impactaram negativamente a qualidade do serviço oferecido. Primeiramente, o banheiro do quarto não estava devidamente limpo, o que causou bastante desconforto. Além disso, houve problemas graves relacionados à caldeira, fazendo com que o banho fosse uma experiência extremamente desagradável: a água oscilava de muito quente para muito fria em questão de segundos, tornando impossível relaxar ou tomar um banho adequado. Para piorar, houve falta de água em determinado momento, e a solução oferecida foi que eu pegasse todas as minhas coisas e me dirigisse a um quarto longe do meu apenas para tomar banho. Isso nos obrigou a carregar diversos pertences até outro quarto, o que foi cansativo e inconveniente, especialmente considerando que o banheiro disponibilizado era pequeno e desconfortável. Esperava uma solução mais eficiente e respeitosa diante desses problemas. Esse tipo de situação comprometeu a experiência da estadia e, honestamente, não correspondeu ao padrão mínimo de qualidade que se espera de um hotel. Aguardo uma resposta sobre como o hotel pretende lidar com essa situação e evitar que outros hóspedes passem pelo mesmo transtorno.
อ่านเพิ่มเติม
Verified traveler
6.0
/10
รีวิว 57 สัปดาห์ที่แล้ว

Hotels.com verified review

Det var gångavstånd downtown. Hotellet har lite speciell inredning som säkert på sin tid ansågs cool. Nu känns den något daterad. Rummet saknade garderob och det fanns inga krokar att hänga upp kläder på. I badrummet saknades krokar för handdukar och det fanns inte utrymme att ställa ifrån sig toalettartiklar. När jag kom fanns det inga handdukar på rummet. Frukosten var ganska bra. Det som kallades apelsinjuice var närmast utspädd söt saft. Sammantaget blir betyget medelmåttigt. Fördelen var att läger var ganska bra.
อ่านเพิ่มเติม
Verified traveler
8.0
/10
รีวิว 58 สัปดาห์ที่แล้ว

Hotels.com verified review

Cute “boutique” hotel with good location for city centre and helpful staff. But I had a problem with opening the door lock that seemed to have existed for some time. Also nowhere to hang towels in the bathroom.
Alexandria
icon-พักผ่อนหย่อนใจ
พักผ่อนหย่อนใจ
4.0
/10
รีวิว 59 สัปดาห์ที่แล้ว

Expedia Group verified review

The Wi-Fi connection was horrible but it wasn’t a completely terrible stay
Aparecida G
icon-เพื่อนและครอบครัว
เพื่อนและครอบครัว
10.0
/10
รีวิว 60 สัปดาห์ที่แล้ว

Hotels.com verified review

Preço bom e bons serviços também. Bem bonito, bom café da manhã. Pelo preço está otimo.
Christian
icon-พักผ่อนหย่อนใจ
พักผ่อนหย่อนใจ
8.0
/10
รีวิว 60 สัปดาห์ที่แล้ว

Expedia Group verified review

Friendly and nice staff.
Ashlea
icon-พักผ่อนหย่อนใจ
พักผ่อนหย่อนใจ
10.0
/10
รีวิว 61 สัปดาห์ที่แล้ว

Expedia Group verified review

Friendly helpful staff, secure gated entrance and 24hr staff, very safe and convenient location near restaurants/bar district and still close to the airport
william
icon-พักผ่อนหย่อนใจ กับ เพื่อน
พักผ่อนหย่อนใจ กับ เพื่อน
10.0
/10
รีวิว 63 สัปดาห์ที่แล้ว

Expedia Group verified review

Liked all. Could have electrical adaptation. Would visit again.
Octavio
icon-พักผ่อนหย่อนใจ
พักผ่อนหย่อนใจ
10.0
/10
รีวิว 65 สัปดาห์ที่แล้ว

Expedia Group verified review

Todo muy bien excelente servicio
william
icon-พักผ่อนหย่อนใจ
พักผ่อนหย่อนใจ
8.0
/10
รีวิว 65 สัปดาห์ที่แล้ว

Expedia Group verified review

Everyone and everything was very nice. I would return.
จำนวนบทวิจารณ์ต่อหน้า
20
40