Custommer service on this hotel is bad. The Staff provided minimum Custommers service, the at least don't knowlledge you that they will be taking care you soon. I was about to check out my room and my access key was not working to open my room, They deactivated the room accedd 30 minutes before checkout time. I went down stairs to the front desk twice for key reactivation and nothing, finally we had to talk to the house keeper in order to have acess to our room and remove our last luggagge with our belongins. Customers service is not best here. I went downstairs couple of times to the coffee shop and they were there doing nothing, but chit chatting , Wasn't until pass 5 minutes the girl ask me if we need something. She was entretained on her personal cell phone and with her co worker. On Breafast Inplaced my plate on the table, I went to grab
some coffee. I noticed that my knive and forrk were gone. I Observed the staff , they take your silverware from your table to give it to some one else. Employees on the restaurant are not pro actve at all. I am not staying on that hotel any more!