No amenities in room, dirty, & not hospitable for the price they charge

The back of the property is full of rats. The room itself is VERY tired and needs refurbishing, curtains fall down everytime thier pulled. AC doesn't cool, TV wires and and control box just hanging loose. We asked if we could move room which was agreed, so we moved only to be told the room was now booked. We decided to leave rather than stay in the same room for another night. Plus side there is a pool.