Absolutely outstanding hotel in terms of service, hospitality and professionalism. A special shoutout to the valet team, Zen and Hsham for caring for me while I was ill. Your care and attention meant so much to me, especially as a solo traveller and it will never be forgotten! Thank you for a wonderful and memorable stay :)

Excellent modern room, clean. Service friendly and exceptional. Breakfast is one of the best I've had globally. Great job team.

Excellent location and atmosphere!

Great staff, very comfortable rooms

Excellent hotel, chambre impeccable, personnel serviable, très bon spa

Loved every single second of our stay

Un petit bémol : la literie gardait une mauvaise odeur (semblable au tabac froid) malgré qu'elle soit changée tous les jours.

Zacharia in the Concierge Service was amazing and arranged so much for us including a very long transfer to the hotel with sightseeing enroute. Sheryl, Customer relations Manager was also a delight. Overall, wonderful place to stay.

Our stay at the Mandarin Oriental Muscat was exceptional — it’s a special hotel that perfectly combines understated luxury with genuine warmth. The rooms are stunning — beautifully designed, with the most comfortable beds and lovely products. Breakfast was delicious with plenty of choice, and the pool area was gorgeous — spacious cabanas (which are free to use!) and very attentive service, with staff always quick to bring water and towels. The gym was excellent too — high-spec machines, cold towels and water on hand, everything you could want. The spa area is nice with lovely changing rooms and a steam room but it could make even better use of the space with perhaps some wellness activities like yoga in future. We had access to the Club Lounge from our second night, which was a real highlight. Afternoon tea was a lovely way to unwind from the sun, and the cocktails between 5–7 were fabulous. The service here — and throughout the hotel — was truly standout. A particularly special touch was the way the team recognised my mum’s retirement — with a beautiful card, cake, and a lovely arrangement of dates and figs. It was such a thoughtful gesture, and the staff went out of their way to congratulate her on this milestone. We left with full hearts and wonderful memories — thank you to everyone at the Mandarin Oriental Muscat for such an unforgettable stay. We can’t wait to return.

Outstanding hotel.

Room was dirty consistently. Had ants and on multiple occasions housekeeping was told. Room door broke. Throughly not impressed

Everything about the hotel, its facilities and location were exceptional, but we have to mention the friendliness of the hotel staff. Every member of staff we dealt with could not do enough to make our stay extra special. Would 100% recommend this hotel to anyone visiting Muscat.

Everything from rooms, pool, spa, resto are top notch. Relaxing atmosphere, ocean views.

Fantastic hotel with outrageous good service!

A little over priced but friendly people

I recently stayed at the Mandarin Oriental Muscat and it was an unforgettable experience. Every detail was impeccable, but what truly made my holiday special was the outstanding service from the team. Maryam and Sarah Jane made every breakfast a delight with their warmth and attention to detail. By the pool, Humprey went above and beyond to ensure we were always comfortable and well looked after. A special mention to Madai at Essenza restaurant, who made our dining experience truly memorable with exceptional recommendations and genuine hospitality

This is a hotel with not only excellent facilities but all the staff make you feel welcomed and appreciated during your stay. I would book the Mandarin Muscat for every visit.

Perfect with Amazing service!

Vi har netop haft et vidunderligt ophold på Mandarin Oriental Muscat i hele 6 dage, og det overgik virkelig alle vores forventninger. Servicen var helt i top, og personalet var utrolig servicemindede og imødekommende - vi følte os virkelig velkomne hele vejen igennem vores ophold. Vi nød den lækre morgenmad i TwoThree58 Club, hvor der var et imponerende udvalg af retter. Om aftenen havde vi også fornøjelsen af at smage deres cocktails og canapéer, som var en skøn måde at afslutte dagen på. Hotellets pool og strandområde var absolut fantastiske. Selvom stranden var offentlig, blev vi stadig serviceret af hotellets venlige personale, hvilket gjorde vores oplevelse endnu bedre. Alt i alt var vores ophold en uforglemmelig oplevelse, og vi ser allerede frem til at besøge Mandarin Oriental Muscat igen.

Gorgeous hotel, beachfront, lovely amenities, food was bus, could’ve spent the whole time at the hotel but the concierge gave us local recommendations to explore and filled an itinerary for check out to departure.