We had a wonderful stay at Hotel Canoe & Suites and would absolutely recommend it. Check-in was quick and easy, and from the moment we arrived, the staff made us feel welcome. One of the most memorable parts of our stay was a unique touch I haven’t experienced at other hotels. At check-in, they gave us small containers of fresh coffee, milk, and tea, and throughout our stay we could stop by the front desk to pick up more whenever we wanted. It was such a thoughtful idea, and the coffee was honestly delicious. Little details like that made the stay feel extra special. The mountain view suite was definitely worth it. Waking up to those breathtaking mountain views every morning was unforgettable. The hotel is located on a busy road, so you do hear some traffic when you step out onto the balcony, but the scenery more than makes up for it. The restaurant attached to the hotel was outstanding. Every meal we had was excellent, and we ended up eating there every day because we enjoyed it so much. The only area for improvement would be the rooms themselves. They could use some updating, as the carpet felt a bit dated and the air conditioner was fairly noisy. A few renovations would make the rooms match the overall quality of the property. Overall, we had a fantastic experience. The beautiful views, thoughtful amenities, excellent restaurant, and friendly staff made this a memorable stay, and we would definitely come back.

Excellent

the service at the hotel's restaurant can be improved

Great location and beautiful hotel. The restaurant was also tasty. They offer tea and coffee for the room. Don’t miss out on the maple tea. It was memorable. The perk of a bus pass was super helpful and enabled us to get wherever we needed! Room was spacious and clean. The shower had some drain issues but still usable.

We love the hot pools!

Staff were very pleasant and helpful. Our king suite was lovely, nice seating area, comfortable bed, coffee station, mini fridge and balcony area with a mountain view. Excellent bathroom with rain head shower, nice amenities and robes. Cons included loud kids in the hot pools so sadly we didn’t partake.

Don’t think. Just stay here. Perfection.

The staff was super helpful in answering questions about the Banff and Jasper areas!

The hotel is beautiful. The scenery is amazing. The hot pools are fantastic. The staff are all very pleasant and professional. Sudden Sally, the restaurant on site, is great - food and coffee were amazing. Just overall a fantastic stay. Would love to stay there again.

Sheet is not clean. One of my bed sheet has blood remaining on it.

Property was well equipped, in close proximity to town, and great bar and kitchen.

Nice hotel, great Mountain View from the balcony. It's 20 mins away from the high traffic main shopping area, hence it's very quiet. We had a nice parking for our Tesla to charge too.

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Hotel location is convenient , with Roam transit stop right across the street. Hotel provided complementary passes for the transit which helped a ton in going around the town. Hotel provided complementary pools on the property are excellent, with magnificent views.

Great location. Excellent service.

An absolutely fabulous place to stay for those that appreciate a quiet spot in Banff, right next to walking trails in the woods. The hot pools were most enjoyable on the roof level. The room was so enjoyable.

Very comfortable for a long stay. Large rooms with balconies! They also have laundry facilities which is awesome! Very good location as well. Easy access via public transit to everything. Would recommend!

Rooms were big and nicely kept view was wonderful

We loved the clean rooms and facilities. The bar and restaurant were convenient to have readily available. They also have a great coffee shop that offers great coffee and breakfast items. All staff were very friendly and accommodating. Would definitely recommend staying here.

Amazing place to stay!!