Very nice property and clean rooms. Friendly and helpful hotel staff.

Staff was nice and welcoming. Hotel looks nice but there were some major problems/inconveniences with my stay. Air conditioner in room was broke so it was burning up hot the first night and freezing cold the second night… the toilet ran all night (fixed the second night). The bathroom sink leaked (fixed the second night). There was foul smell in hallways and elevators. Wait times for room service was unreasonably long; I had to call down and remind them that an order was placed.

Our stay for 3 nights was amazing from the reception staff, cleaners, restaurant staff & the meals were lovely. The Troy Mediterranean restaurant was great as was the Kahani restaurant, Ezekie was a great host as was the chef Vivek. The Hotel is very close to Village Market , which you can walk to - well worth a visit and would recommend this Hotel. My wife had fallen ill and the reception staff were very helpful and comforting.

This is an MGallery hotel, and it is absolutely beautiful. They take careful attention to details, such as robes, slippers, frankincense and aloe shampoos and body washes. Every detail is well thought out. There are three restaurants within the hotel, and they are all elegant and impressive. We look forward to our next visit.

Brilliant and pleasant stay

The best hotel in Nairobi. The staff are very friendly and professional.

the hotel was amazing and the people were so nice

Excellent hotel. Nice people and good service. Amazing spa. Very close from the village market and the forest.

Some nice staff

Location and staff was excellent for my visit.

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新しく、スタッフもしっかりしていて、レストランも美味しかった

fantastic property and a real Gem! I’ve been to Nairobi many times and this hotel is really fantastic option to stay

Modern, elegant, sophisticated, clean. Amazing bars and restaurants.

Just opened, it's got some work to do on cleanliness and freshness of the breakfast

Brand new hotel in Gigiri area. The lobby is quite outstanding with a nice patio. My room (7th floor) overlooked the swimming pool with an uninterrupted view full of Green. Peaceful and quiet. My room was rather large and well decorated, the hotel is very well decorated anyway to give it a rather unique style. Breakfast is also quite outstanding (lot of choices), it is a price but it’s worth it! A special message to all the hotel staff, whether they are reception staff, cleaning staff, restaurant staff or security staff they are all welcoming, smiling, positive and above all professional. Keep up the good work! You rock!

great stay - super safe for traveling alone. Very helpful staff. Lovely food in the restaurant. Great breakfast and curry house for the evening

Absolutely incredible. Amazing service, great food and cocktails.