We had a wonderful stay, everyone was super nice. Our cleaning lady folded our clothes every morning, her attention to detail was noticed. The girl at the front with red hair was very happy and made sure to help with any questions and when we left she provided us with waters to go. The attendant female at the spa was exceptionally friendly and walked us trough the spa & explained everything. The spa was really nice and modern we enjoyed it as well as the gym. We also loved the location of the hotel, super close to the museum and decently close to the astronomical clock. Really close to many restaurants. We enjoyed the rooftop too.
We had such a great experience I wished I would have booked the W at Budapest instead of Matild Palace where we are currently staying. I could tell the difference in friendliness of the staff and amenities. Considering it’s in the same price range I wonder if I would have been better off sticking to the W Hotel here in Budapest too.