Very clean and nice staff.

I had a great experience, my room was clean, breakfast had a great variety of fresh options, each coworker I interacted with was very helpful and friendly. Would 100% stay here again.

Room was very clean, staff was amazing. Easy check in was great only down side is paying to park

Excellent accomodations. Room was very clean, hotel staff friendly, good breakfast menu. Overall great experience

It was an overall good stay, my only complaint is they didn’t give any check out instructions. Not when check out was (there was a little sign in the lobby), and not what to do with linens or trash. Just a little confusing, but the hotel was very clean & the staff were all kind.

it was good

The Rooms were clean and friendly staff. We put a towel at bottom of door as it made a howling noise. Breakfast wasn’t served till 6:30am so that was a downfall for us as we left by 5am. I a Would say overall a 4.5 rating!

My Wife and I enjoyed our stay at Tru by Hilton Columbia Downtown. We booked from Saturday to Monday and the hotel was fully booked. The price was very reasonable compared to the value you receive. Comfortable feel and modern property. The staff is extremely friendly. We had the pleasure of checking in with Lillie at the reception desk. The general manager sent me a message prior to our check in date, which I appreciated. We received messages from the Hotel staff asking how everything was going throughout our stay. The room was immaculate, the only thing I should have requested was a bigger comforter for the bed, lol. The proximity to Colonial life arena is a big reason why we choose this hotel. We took an uber to the arena Saturday night and it was only $10, the evening was beautiful and we decided to walk back to the hotel after the Maxwell concert. It was about a 20 minute leisurely walk. My Wife and I felt safe walking back, we were amongst a crowd of concert goers at first which fizzled down and then we realized we were amongst a bunch of USC students out enjoying their Saturday night. lol! Great night in Columbia and looking forward to our next stay at Tru Downtown Columbia. Close to different shops and restaurants, close to the Zoo and Botanical garden. Officially designated our Hotel of choice when we’re in town. Thank you!!

Great location, wonderful front desk and onsite bar/restaurant staff. We came back later in the week and would highly recommend!

The rooms are clean but sterile, no personality. There is not enough parking; guests have to park on the streets and a lot double parked in the hotel lot. And we were on the 7th floor and there was a noise similar to air conditioner running on the top of the building. Couldn’t sleep!

The breakfast was the best I have ever had at a hotel. Lots of options, including healthy ones.

Very clean rooms- property looks brand new

Two thumbs up. Great experience all around.

Liked everything about the Hotel

It was clean the staff was very friendly and the breakfast was tremendous look forward to going back.

Upon chucking in a young man was at the counter talking to another while a female was waiting on another couple. The two were looking at their phones and talking so I said can I check in please. He said, I’ll be with you in a minute. Then he walked off not to inform me he would return, he didn’t say anything but looked at his cell phone. After the girl helped the couple she immediately help me with checking in. She even provided a bag with two water, she was great. However, not only will you pay for your room, we found out we had to pay for parking at $12 a night which is totally unacceptable.

Close to University, staff is lovely, room is beautiful and clean

A great clean place

Refrigerator leaked and got my suitcase and clothes all wet. Only one elevator worked and waited a long time to get up and down to the room. Only one staff checking in and waited 20-30 minutes to check in. The breakfast was gross, eggs and French toast was rubbery. They only clean your room every other day and wouldn’t bring us new towels after using all the towels to dry the floor. Only thing we liked was the Starbucks across the street and how large the room was.

The hotel is immaculate! Everything is so clean and new. The breakfast in the morning was delicious!!! Definitely NOT your typical free breakfast! Had many hot items including a breakfast taco bar that amazing!