Friendly Staff | Clean Rooms | Gym is perfect and has everything you need.

Great large size room fantastic pool area. Walking distance to town and the local market area

Breakfast great. All day menu needs extending, not enough choices. Staff are very friendly and helpful. Hotel needs to provide wash cloths in rooms.

Lovely pool and great breakfast

Did not enjoy the facilities at all. I was located directly next to long stay tenants with children who would continuously ring our door bell all hours of the night. When contacting reception to rectify the situation, they contacted me and stated their parents were not present and had them moved over to another room they were staying at temporarily. The tenants returned back next door to my room and the noise complaints continued. Other than that, the stay was okay.

Everything met our needs. Staff were very friendly and helpful. Facilities were great including the gym.

The washer machine need too be updated or upgraded. Need it a lot of work on it. I don’t know when was the last time it was clean. It got leftover soap on the dispenser.

Pool was relaxing, family friendly. The staff was super friendly and helpful the rooms were clean and the grounds are well maintained

Tanoa is an excellent hotel with absolutely wonderful and very friendly staff. They truly care about their guests and go out of their way to make you feel welcome.

Spacious room in peaceful gardens with good pool and restaurant, a short walk from the shops and offices in the centre of Apia.

Spacious, price is good considering

Das Personal ist hilfsbereit und sehr freundlich. Das a la carte Essen hat uns geschmeckt. Wir haben sofort unser Zimmer gewechselt, da es im Zimmer sehr stark nach Schimmel gerochen hat. Im neuen Zimmer 315 war es nicht besser. Der Filter, der im Zimmer montierten Klimaanlage, müsste gewechselt werden, da die Luft aus dem Klimagerät sehr modrig gerochen hat. Im Bad und beim Waschbecken war die Verfugung schwarz vom Schimmel. Wir waren froh, als wir nach drei Nächten das Zimmer verlassen konnten. Schade, dass die Zimmer in einem so schlechten Zustand sind. Der Hotelgarten, mit den vielen Pflanzen, hat uns sehr gut gefallen.

The service was excellent everyone was helpful. The rooms was clean and spacious.Especially Shirly Lama Tagaloga thank you for making everything possible and easy for us, especially with kids. Keep up the good work.We are definitely staying with Tanoa Tusitala next year on our next trip.🙏

Great location lovely staff & house keeping felt very safe definitely recommend this place also good for young families

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Staff were very friendly, and the rooms were a great size and very clean which I loved. However, the air conditioning was extremely poor!! We stayed one night upon arriving in Samoa, then went to Savai‘i, and stayed there again for two nights on our return. Unfortunately, both rooms we stayed in had terrible air conditioning. You can’t leave the air con running when you leave the room because it requires a key card — and only one key card is provided, even though there were two adults staying in the room. This means the air conditioning turns off every time you leave, and when you return, it takes a very long time to cool the room — and even then, it never gets cold enough. The air con units in both rooms also appeared old. It was extremely frustrating, especially in Samoa’s heat. The breakfast buffet was also very disappointing. The food quality was poor, and if you wanted eggs, you had to specifically request them to be made.

Lovely hotel with all amenites; pool, gym, restaurant and entertainment most nights. Rooms were clean, good air con, fridge and makings for tea/coffee. Very friendly staff. Good location in Apia, right opposite bus station and markets

Lovely staff. However no iron in room and we did ask out the front reception but they’d said to check in room still couldn’t find anything but really need one for church clothes

Yes and yes