Booked single room. Told had to move to shared room. No refund in price disparity. Last night was told to get refund from booking agent for last night of stay(past possible refund timeframe) departed hostel accordingly before checkout. text message at 4.55am next morning that it was now fine to stay for that booked night and checkout was 10am. 5 hours after the message was sent. Complete joke. No towels in room bathrooms were not cleaned properly. Would love refund for that last night but that never happened.