Great staff, clean room, outdoor hot pool with mountain view

Great views and beautiful hotel space

Friendly staff , clean rooms and we love the hot tubs with the Mountain Views.

Beautiful hotel, very clean,Coffee was delicious!

Mountain view with huge obstructions. Poor sound proofing room, could hear hallway traffic, no bottled water in room . Furnace loud right beside bed wakes you up . Poor room lay out, TV not facing bed area. This is not a superior room at all , poor value for the money Ver

When checking in Staff were very rude and not helpful. I wasn’t told about the transit pass included in the stay nor was parking explained. Coffee was only supplied on a daily basis so I had to keep coming to the front desk for more.

Mountain view, great staff, private balcony

Very pleasant staffing

Our family enjoyed the staying, and catching the northern lights made it a fantastic experience.

Beautiful views, great hot pools, comfortable rooms, lovely staff

Impressive view of the mountains. Some of the best food I have ever had in my life.

Such a Special place. Highly recommended. Customer service top notch.

Bedsheets were dirty/ had hair in it. Even after replacing by the housekeepers the hair stayed

Clean room, nice hot tub

Excellent stay. View and hot pools are added treat.

balcony offered a nice mountain view

Great location.

Friendly and helpful staff. Great hot tubs. New and clean facilities. Great stay!

Really place and really nice staff. We enjoyed our stay and the location

Great place to stay in banff.