my family just wanted a cheapish bed for the night. It was how we imagined - as the building is quite old and full of history ! It was clean and had a shower - no towels, but we had our own. AS the building is probably nearly 100 years old it is s quite out dated, but a good experience. Even had the old baskset type lift to go up stairs ! Makes a change from modern. Gives a taste of what life used to be like 60 years or so. No complaints