The staff were very friendly and helpful. Breakfast was good, parking was easy and convenient. My only disappointment was I got the wrong room when I paid for an upgrade to have a bath rather than a shower. By the time I noticed, all the rooms were full. It's not my job to check I was given the right room and surely should have had a discount given the cost of the room.

Lovely stay close to the theatre, great breakfast

Lovely staff, very friendly and helpful. Food was very good, the room was clean and comfortable. The location is really good in Great Malvern town centre, and being very close to the Theatre, The Priory and park.

Yes the room was clean and the staff were courteous

Very friendly little touches like old fashioned sweets

Staff great, food and drinks also

Clean and tidy, comfortable. Breakfast really good!

Staff couldn’t do enough for you. Manager (Jeremy) gave some recommendations of things to do in the local area during our stay. Breakfasts at the hotel were excellent. Hotel in a good location.

We were upgraded to the an apartment which was incredible. We had a lot of space. The rooms were lovely. Kitchen had coffee, tea, chocolate and biscuits. The staff during breakfast were very attentive and made sure we enjoyed our breakfast. Would certainly recommend and we will be back.

Fantastic stay

When you read the reviews, you see the breakfast is rated really highly. Having had breakfast this morning and experiencing the lovely bloke working the breakfast, we couldn’t rate it higher. The food itself too was lovely but the bloke was so friendly, funny and just brilliant. It’s not that we wouldn’t have gone back before, but we did specifically say we’d love to come back to experience his humour again. Really nice stay. Warm and cosy.

Good sleep, great breakfast. Highly recommend!

Lovely large and clean room. Excellent breakfast and friendly proprietors. Very close to the town centre. Highly recommended.

A super overnight stay including delicious dinner and generous breakfast. Staff were so friendly and helpful.

Stunning olace, fantastic hosts

All staff very friendly and helpful. Room was pleasantly finished, really nice bathroom and nice finishing touches. Breakfast is amazing, great choice and quality and so nice to be served as opposed to the usual buffet style. I will be stay again!

Clean room, friendly staff. Excellent breakfast.

Great location, nice rooms and excellent breakfast

Great staff team all happy and helpful. Spotlessly clean. Great location. Excellent breakfast and evening meals.

Nothing to fault with the whole experience. Polite, informative and efficient check in. Excellent room, clean, tidy and with all the extras required to provide a very comfortable stay. Finally, the breakfast was impeccable in regards to quality of ingredients, preparation and presentation. Also to be looked after by someone so professional who clearly loves his role and interacting with people.