The property was very grand, some public areas need a bit of looking after, eg scuff marks on some of the walls. The eating areas where well maintained and very popular with residents and the locals and appeared quite busy every time we were there. Our room was quite small and was disappointing not what we would expect of a four star hotel, the decor was plane and lacked any wow factor and was very plain, the amenities in the room where ok. The staff though were lovely and very friendly and seemed to be welcoming to all, a few of the guests seemed to be regular visitors. We had a lovely stay and would happily return.