Had what we needed staff were helpful.

Clean and spacious room

Called the staff to store my bag before check in. Very responsive to the phone call. The room is ready and clean. Good for one night stay.

Whilst the bed linen was clean the carpet has many questionable stains. No cups or spoons in the room. Whilst having a coffee out of a glass seems very cosmopolitan, when the newest coffee is 2 months out of date it makes you wonder when the room was last cleaned properly.

Great hotel, perfectly located. Great stay.

lovely clean room great location friendly helpful staff

The staff were incredibly friendly, welcoming and helpful. The bed was comfortable and the room a good size and nice and quiet. I had a really lovely stay and have booked it up again already.

Brilliant room, free parking, great location

Yes

Such a lovely hotel with a great atmosphere. Close to the tram stop to get into the centre. Would definitely recommend. Great staff too!

We didnt really see much of the staff, but the room was lovely, clean and comfy.

Staff were lovely and helpful. Room was spacious and beds comfy but too many thing's wrong with facilities. Two TVs but neither worked as had no signal. Big bathroom but shower didn't work- no water supply. There was a bath but no time for the 3 of us to use it. Sink had poor water supply. Lighting poor and ceiling lights badly positioned.

The room had everything we needed for a quick stop over. I slept fairly well. The bed was comfy.

It has been an very good stay. Practical location, quiet, safe area, comfy bed, warm, clean, spotless bathroom, quality soap/shampoo, helpful staff. The only issue was that I was given a room underneath another guest and the noise was noticeable. The hotel was not full so allowing a better experience noise-wise would have been possible. But again this is a good value hotel in Birmingham. The restaurant seemed nice as well. Thank you.

Basic and a little dated but also clean with comfortable bed at reasonable price. Near University (at least by car). Main complaint was TV did not work - it did not tune to a station - so I missed MOTD.

Clean room, great staff, parking was okay but I had booked this hotel because it had parking and there were very limited spaces available and it’s on a first come basis. Luckily I managed to get a space. Also hotel details say it’s a 13 minute walk to Utilita Arena but when I Google-mapped it, it was actually 21 minutes - not a big deal but a bit misleading, especially if you have mobility issues.

A great find!

Very dated. Cold and Windows’s don’t close. Bathroom very cold and dates

The TV didn’t work. I asked for it to be repaired, they said it couldn’t be. They clearly didn’t care. When the bath emptied it filled (literally filled) the shower tray with dirty water. They mopped it up but again clearly didn’t care. They said it was a 24/7 reception, it was not - it closed at 9pm and didn’t open at all in the morning. No breakfast was available. Please avoid this place, you deserve better.

Friendly staff, very good food and the comfiest hotel bed I have slept in. Great location for a night out in Birmingham