Nice warm spacious room, staff very good. Slight problem with the shower but got it sorted and the Internet was patchy. Nice breakfast in the morning before leaving .....

Room was very hot. Too hot. Tried to open the window and there was a huge ventilation system the other side of the window. Disappointing. But OK.

Plenty of choice 👌

Didn’t order breakfast

The breakfast was very good with good selection of dishes. Service was excellent. The room was very comfortable, water was hot at all times of the day and the heating system worked very well. Cleaning could be a bit better, quite a few cobwebs found.

Great friendly welcome from all the staff, Room was clean with excellent facilities, The Oak Room serves very nice food and has a good selection of drinks and the prices are very reasonable, again the service was attentive and friendly, I have no hesitation booking a stay here again, and look forward to coming back

Great staff good location and lovely rooms and nice food, what more could you ask for!

Nice room had all amenities apart from an iron and there wasn’t a phone to call reception. Wasn’t a major issue as everything else was perfect. The car park is quite big and free. We checked in late and out early so did not try meals. Overall excellent value for money.

Room was spotless however amenities could be better such as clothes iron and body lotion

Room was clean and quiet. Staff were friendly. Small thing but blinds at the windows were not adequate enough to keep the light out from the car park. Breakfast - plus side they did have gluten free bread but every thing else was of low quality.

Just found the attitude lack lustre and not over welcoming.

Close to Kynren and Aukland Palace

The hotel was very easy to find and only a short distance from Bishop Auckland town centre, which we visited on the Saturday morning, using a local bus as the stop was just near the hotel. We were warmly greeted on arrival, which was our experience throughout our stay. Excellent staff, very helpful and polite. We stayed in a room just off from the the entrance near the court yard. The room was quite spacious with a very comfortable bed and excellent shower. We had dinner at the hotel on our first night and the food was well presented, hot and very tasty. A very comfortable restaurant and bar, though some separate seating in the bar area might not go amiss. Breakfasts were also excellent with good choices and well presented food. The car park has ample space and a couple of charging points. All in all a great 2 night stay and would definitely recommend There is plenty of car pa

A great weekend. The hotel was clean, staff friendly and helpful. Just what we needed for the kyren weekend.

A very comfortable stay with friendly staff and a very good breakfast

Nice spacious room with everything you need and exceptionally clean. A very good price too. I just needed a one night stay while visiting my daughter so it was perfect

Stayed with 2 young children and the place was quiet and in a very convenient spot. The breakfast was good with a good continental selection and cereal for the kids, cooked options were great too. Will be staying again when we stay in the area!

Park Head was an unexpected delight. Rooms were well appointed, bright, modern with good quality bedding and comfortable mattresses. Attention to detail and cleanliness were high. Breakfast was well organised and service professional. Definitely recommend.

Slept well despite the mattress and pillows being very firm. Thought the full English breakfast was overpriced for what you got (1 sausage, 2 rashers of bacon, half a tomato, half a mushroom, 1 hash brown, 1 small slice of black pudding and 1 egg). Also the plates were cold.

Really clean and friendly staff, pleasant stay for 2 nights