การให้คะแนนและบทวิจารณ์โดยรวม Delta Hotels by Marriott Colchester

Friendly staff, good breakfast choice and fine fitness area.

The staff were very friendly, especially the redhead who works in the restaurant, such a nice girl. The bedroom could’ve been cleaned better in some areas, but the bedding was clean so that was the most important part for me. Otherwise I enjoyed my stay and recommend the diner across the road for a decent meal out.

The hotel did not inform me that it is their policy to not service your room when checking in. The first day my room wasn’t serviced I thought they had just forgotten so left it. The second day my room wasnt serviced I called reception and was told that they don’t even make your bed unless you request it. Wholly disappointed by what would have been a nice stay. They said it was for environmental purposes but it looked as though they were being cheap with employing cleaning staff to me.

Very friendly staff & helpful. The hotel is superb, great facilities and a very enjoyable stay.

Had an amazing stay with my cousin to see Ed Sheeran. Arrived early and was able to use the leisure facilities while we waited for room to be available. Slept really well.

Great

Room was fantastic, great shower, and a good night sleep

It was very nice

This stay was so lovely for the family and the pool a big hit for the kids. Room was so spacious and clean. Massive breakfast selection so something for everyone. Can't fault it.

From checking in to checking out, I can’t fault the staff and the hotel in terms of service. The room was immaculate and love the bathroom decor. Only gripe is the £8 parking, for those staying a night at the hotel it should be free in my opinion or at least half rate.

Paying for parking is probably deltas way of recouping their investment buying this particular location. But unnecessary if you're paying to stay at a hotel of high standards! The pool was dirty. The gym is in need of an intense makeover.

Great stay, very clean and friendly!

The hotel was nice and somw of the staff were excellent but we had some items go missing from our room including medication. We also had the soap dispenser leak into our wash bag, and the toilet seat kept falling off. It could have been a good stay but sadly wont be returning.

Loved our stay, there were some doggies left in their rooms barking near ours but overall the hotel was beautiful

Staff were lovely, no shower gel in en-suite, and breakfast food was dreadful. The breakfast food appeared to have been under the hot lamp for a few hours. The scrambled eggs were cremated as was the bacon, grilled tomato, beans and mushrooms. I had onion on the hash brown (no onion on the menu or buffet trays, so where was that from ?). All in all, not great :(

Very good thank you

We arrived early evening, it was very chaotic at the desk. I was told that the parking machine was broken, so i had to download the app and i was limited with time to pay for this. So i had to rush out to the car park to sort this out leaving my bag whilst managing my young child. Once this was sorted i went back in to check in. The female staff member handed me the key and told us what number our room was. I was very disappointed with check in, nothing was explained, i.e the pool times, location, how the room tidy service works, WI FI. As it was late we ordered room service. The food took a long time, so i called down to be told in quite a kurt voice 'i'll have to check with the chef', it just seemed like i was asking for too much?!? After our day out on the saturday, we returned to the room to see it hadn't been serviced. When i called down she upruptly told me that all the information is on a notice in the room and i needed to request this. This is very poor as the notice looks like advertising and it wouldn't be something i would have noticed. I therefore had to request clean towels and coffee which was also missing from the room. To top it off the coffee (starbucks) machine was broken on the last day! The hotel is nice and was clean, but the service wasn't great. All matters related to the stay should be informed on check in, i shouldn't have to be left to find all of this out on my own or by having to call down to reception.

Booked twin beds double room a bit of a tight squeeze beds for two adults and two infants would have been better if could join the beds but overall stay was good the kids enjoyed it and facilities was great. Plenty of free street parking around. We're unable to provide halal breakfast alternatives but happily provided us with vegetarian options

Lovely hotel with great breakfast. Beds very small, i was in a family room and we were quite tight

Beautiful property great customer service from staff