Mark
6.0
/10
รีวิว 14 สัปดาห์ที่แล้ว
Expedia Group verified review
This is my first time in a Premier Inn, which for the NZ AU people, this is the Jetstar of hotels. The room was tidy, spacious and nice. The hotel was clean and tidy. However the staff (except for one person) were not helpful. For check in, we arrived 15mins early but were not even given a chance to ask for an early check in, we were told to go wait in the restaurant area, as in we were unable to even say our name before being told check in is 3pm not earlier. By 3pm there was about 5-6 other groups waiting to check in. Now if the restaurant or bar was open, it would be great, as well we all could have had a drink or food. However it did not open till 3pm. So they lost out on a lot of revenue (as in we could not even get a water). For dinner, the food was good, but again we had to go to the bar to get service, even know there were plenty of staff available.
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