The customer service was excellent, probably the best experience I've had at a hotel. The staff are so attentive! I would stay here again.

部屋は綺麗ですし、バス乗り場は目の前で、電車からもすごく近く、何をするのにも便利です。コスパいいです！スタッフの方はとても優しかったです。10%のホテルのレストランの食事割引をもらえるのですが、美味しかったです

チェックインスタッフの対応が良く、部屋も清潔、WIFIの回線も良好でした。

Quarto extremamente limpo e confortável, vista linda e chuveiro excelente. A recepcionista nos fez sentir em casa.

Our room was very nice with a king sized bed that was very comfortable.

Funcionários agradáveis. Quarto sem ar condicionado e com pouca ventilação.

Garbage room - too loud with engine sound constantly, no windows, like being in a bunker. We asked to change room, unhelpful woman at reception said no. So we had to find another hotel at 7pm and pay for the other place too. Stay away

Mountain views are nice. The train tracks are right behind the building and the trains can be very loud! The breakfast options are very limited and they only gave 2 eggs per guest. It was mostly fruit and bread. I went to pick up my bags at 9:30am and no one was at the front desk.

It was ok, I wouldn’t recommend it but it did the job. Room is small, request for bed requirement (double bed) was ignored and twin beds provided. Noisy with people talking loudly outside door at night. More a hostel than a hotel.

Todo el personal muy amable y la ubicación es única. Muy agradable la estancia

Very friendly and helpful staff, also happens to be right above one of the best restaurants in town. Very nice and easily walkable to anything needed in town

Ocorreu tudo muito bem!! A Sonia foi muito simpática. Quarto bom. Permitem deixar as malas pra ir ao passeio à Machu Picchu.

Great location and even better water pressure! Room was comfortable and clean. It was great to have a hot shower.

Great location, friendly staff and good wifi

O hotel fica em cima de um dos principais restaurantes. Vantagem que temos 10% nesse restaurante e temos um lounge pra aguardar o trem caso precise. Porem, no dia da minha estadia a agua quente do meu quarto nao funcionou mesmo com toda atenção da Sonia não teve jeito e tivemos que tomar banho frio. Alem disso, nosso quarto ficava com a janela direta para o exaustor da cozinha, que alem de fazer barulho constantemente, levava o cheiro de comida para o quarto, sem possibilidade alguma de abrir a janela. Considero que o hotel tenha seus prós e contras

El alojamiento estuvo excelente. El trato y la amabilidad del personal fue extraordinario.

Service exceptional but water was little bit cold

The place was ok very early to get out 9am and The breakfast was good Room clean but small was ok for short time

Stuff

El lugar es muy limpio, tiene una excelente ubicación y el personal es muy atento.