My stay at this hotel was awful. It was in the process of being renovated which, had I known in advance, I would not have stayed here. At around 7AM I was woken up by loud machinery directly outside my hotel room. The area outside the hotel was full of builders, The on site restaurant was shut and so there were no breakfast facilities, which I had been relying on being available. I was given an insincere apology and was refused a refund by the very rude staff member hiding in a back office. Not good at all.