El apartamento estaba bien, limpio y ubicado. La boca de metro al lado para ir a cualquier sitio.

Everything was good but the bathroom was

Not good

The photos were great however they did not match the quality of the space. The bed was tiny. The towels old. The lack of parking left us searching for two hours in the pouring rain with little to no assistance. The location is next to a busy road which you hear throughout the… way overpriced. We have stayed multiple times in Madrid and never had this poor service. Not to mention they entered our place without permission after we had checked in to drop off a small dog bed and dog bowls. Nice gesture for the €30 per few however we already

Amazing apartment! We loved the apartment itself, the layout, 2 bathrooms, cleanliness and style etc. check in was so easy and I like that you’re given a code to get in. There’s a supermarket and coffee shop/bakery just across the road, so convenient. Restaurants and shops along the main road too. We got Ubers into different parts of Madrid everyday and was so cheap and the apartment was easy to find. The only problem was that we had 2 children with us sharing a double sofa bed but there was only one spare pillow for them so they each had to take turns using the one pillow or the sofa cushions. I sent a message as soon as we arrived asking for another pillow and I did get a message the next day asking if we still needed one to which I replied yes but we never received a pillow or a reply. So I would say that’s the only negative part of the stay - the communication. Great other than that and I would definitely recommend!

Good

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Se demoró la entrega del código para entrar media hora Nosotros ya estábamos en la puerta

Konum itibari ile metroya yakın olması en büyük avantaj onun haricinde hemen karşısında market var istediğini alıp evde pişirebilirsin. Evin içi her türlü ihtiyacınızı karşılayacak türden donatılmış. Kötü yanı eve girişte yetkili kişi ile iletişim kurmakta çok zorlandık ayrıca gece sokağa çıkmak çok güvenli değil.

Good

Be aware that if you are coming in summer, you may sleep hot! The property claims to have air conditioning in all rooms, but it's a false claim. One of the rooms didn't have an AC. When I messaged management, they told me that I could use the split unit in the living room to cool the room, which is about 25 feet away! Of course, I had to sleep hot for four nights... When I told them about the claim of all rooms having AC (air conditioner), they didn't bother to reply to me anymore! The property was alright, but for $1k for four nights, I didn't expect to sleep in a hot room.

Customer service was great! They got back to me quickly when I had questions. Check was easy and my family loved the space. The neighborhood is great and the metro is a 2 minute walk.

Não bastasse o horario de checkin ser muito tarde (15h) ainda nos deixaram 1 hora esperando na porta antes de nos enviar os códigos das portas.

El precio es competitivo

El alojamiento muy bonito y cuidado, con una limpieza bastante buena. Además está super bien conectado, podrás ir a cualquier lado desde aquí, el metro está a menos de 2 minutos!! Lo único que no me ha gustado es el tema de las moscas en el portal, hay muchas y son molestas

Thank you!

Wonderful! I highly recommend staying here! Fabulous neighborhood. Close to train and bus, walkable. Staff was very responsive.

Place was great, clean and mostly wheelchair accessible. Bars around toilet would have made it better. Neighbourhood is meh but we were only there one night.

O quarto é muito bom e bem localizado perto da estação de metrô. Porém na minha me enviaram um endereço errado. Cheguei quase meia noite e não conseguia acessar o apartamento. Em ligação me enviaram pro endereço correto e ao chegar lá o código fornecedor não abriu a porta do prédio. Tive que explicar a situação pra algumas pessoas que por sorte estavam no hall e elas abriram. Em mensagem falaram que iriam me pagar o deslocamento extra com o Uber, mas o valor ainda não foi reelmbolsado.

Wasn't clear that check-in information and entry details would be done through WhatsApp... please make email notifcations of how communication and entry will be done in the future.