Staff was great! The hotel itself is old and it’s location is not for the usual tourist-overlooking the industrial port area isn’t for everyone.

Hôtel propre et bien situé

Quarto bom, hotel decadente

Good price and location, clean.

Son muy amables! Merece un poco más de atención el aseo de áreas comunes y habitaciones

Good stay near train station. Could see the Rock of Gibraltar from our room. Simple, but nice.

Excellent rapport qualité / prix Proximité et situation géographique idéale

Está bien ,lo malo fue que no estaba muy limpio ,pelos en la ducha, baño ,

Horrible hotel! Yes, it’s close to the ferry terminal, but it has long since had its heyday. We arrived to an overpowering smell of smoke. Our room was filthy upon checkin. Once that was settled we tried to get comfy and nap. We turned the a/c on and it blew in recycled smoke filled air. We left and went to the Marriott. I spent the next 4 days extremely sick from what amounts to smoke inhalation. There were roaches on the stairs as well. Hotel would not refund and apparently hotels.com doesn’t have enough control over its own business to refund for me.

Pas d eau chaude l eau douche se déverse jusqu’à la chambre en plus des travaux juste derrière le mure de la chambre. Dans la publicité y indique parler le français ce qui était faut réception j avais l'impression de dérangé Mon premier critère quand je réserve une chambre je regarde si ont parle français pour m aider durant ma visite. De plus j avais réservé deux nuits je suis parti après la première nuit Bien à vous Roger

Falta de detalles en el baño solo una bolsita de gel y otra de champu cerradura de la puerta muy antiguas.

Horrible…..the sink didn’t work, there was no hott water for a shower. Also, the toilet didn’t flush and lastly the AC/heater didn’t work! Didn’t expect much but definitely didn’t expect that! I will say, it’s a great location for ferry and food… also bed wasn’t bad!

El hotel está muy limpio y cómodo, aunque afuera el rumbo está un poco sucio.

Not helpful

La limpieza de toallas y sábanas no era la esperada. Instalaciones bastante atrasadas. Alrededores del hotel NO muy seguros.

Hotel is old building but each employee is doing the best to make your stay comfortable. It is clean and staff is very friendly

The hotel is very well located for the port (about 5 minutes walk) if you are wanting to make day trips to Ceuta or Tangier. It is basic but the reception is open 24 hours and a really nice kebab takeaway next door with the staff speaking good English. It is about 10 mins from the bus and train stations too. The area can be a bit quiet late at night though.

Mensonges quant à la possibilité de garer son vehicule dans un parking surveillé... En effet c'est un terrain vague "avec surveillance" mais desert quand même. J'y suis allé à moto, pas moyen d'y laisser une moto donc passe.

It was good

Great staff