Did not like the fact that they turned the fan and air conditioner off in the room and also open the curtains for the sun to warm the room further! After a very long stroll down the beach and swimming, coming back to a hot room was not acceptable and shows a lack of compassion to the guess. The guest services person did to have any good advice of things going on with in walking distance of the hotel, could not give any good advice of things to do or to go! The lack of empathy from the front desk workers were unbelievably rude. On a good note the bartenders and cooks were top notch, but the front desk was deplorable!