Muy mal porque con 2 días de anticipación expliqué que no podía llegar al hotel debido a la cancelación de mi vuelo, nunca respondieron claramente y solo 3 días después dijeron que aplicarían la penalidad, muy mal la comunicación y el servicio al cliente, hubieran podido aplazar el ingreso al hotel para otro día mas adelante

This was a basic hotel room. On the 4th floor of the building. No pool or restaurants on site. The room was clean and the bed was very comfy. Restaurants within walking distance but some of the side streets around the hotel seemed sketchy and not safe. We picked it because it was close to the ferry terminal and the airport.

Large room with beautiful views, very clean, super polite and helpful staff. Shout out to Andine who was awesome.

Staff is excellent. Room needs some additional touches. It should have two chairs and only had one. Toilet paper dispenser needs to be on a stand as it is cramped next to toilet. Needs a safe and a dresser .

Great location, good value and extremely friendly and helpful staff. Rooms are spacious, comfortable and well maintained

The room was clean and mostly comfortable, though it would have been great to have a chair. Ochuna was a great restaurant, even though they didn’t have the ability to process credit cards. The staff were wonderful! And the airport shuttle was really helpful. I wish we’d known so many things were closed on Sunday and Monday—it would have been more fun.

My stay at the Pickwick Hotel in Belize City was wonderful, how accommodating the staff were. Before I arrived I messaged through Expedia and they arranged for a car to be waiting at the airport for a small fee, which made arriving in a new country very easy and stress-free. The two ladies at the front desk were amazing—friendly, helpful, and genuinely invested in making sure I had a great experience. When one of my tours cancelled last minute, they quickly helped arrange something else so my day wouldn’t be wasted. Justin, who had picked me up from the airport, took me out based on what I wanted to see for a small fee, similar to any tour company. The next afternoon he took me through several local communities where I was able to eat local food and experience Belize beyond the typical tourist spots. Overall, check-in and check-out were easy, my room was clean, the A/C worked well, and my ocean-view room gave me beautiful sunrises every morning. The location was also convenient with restaurants, a supermarket, and the bus within walking distance.

Amazing

The room was clean and the AC worked. The staff were very friendly. Only downsides were that the windows right adjacent to room access didn’t lock so not the most secure. There was also no ice machine for the ice buckets. Great location right next to a park on the ocean.

My second time to be there, love the location. The rooms are very spacious and clean. Mattress and pillows super comfortable. Super convenient to have a fridge in the room. Staff is very nice. Restaurant right downstair perfect for a nice supper or breakfast.

The room was great for the price we paid.

This was a disappointment. There was absolutely no signage to indicate that it was a hotel. The rooms are on 1 floor of a building that also houses a casino and club. The room we stayed in did face the sea but it had a concrete wall and you had to stand as no outside seating. Air conditioner was right beside you on the balcony and leaked. The room was spacious and had the longest shower I’ve ever seen! We were supposed to stay on our return back home as well but canceled and made other arrangements.

Front desk hostess was very friendly and accommodating. Room was large and clean. Beds were very comfortable.

Andean, the lady at the front desk was wonderful - professional and friendly. Everything, our room and other areas were very clean. Lots bed the coffee and the big pot. However, the room could be improved with a night table beside each bed, a reading lamp on each of those tables, and two chairs at the table (there was only one).

All the above, when we arrived to the hotel, we where told that our room was not available and the staff was not coaporating or able to assist with any other solution and we where told to contact the third party to get reimbursed. It was not plesent at all. But at the end . We got the roon after mentioned we were Going to contact Expedia. .

Large room. Very clean. Very modern.

We were very happy with the staff who were very helpful with our requests. The room was clean, comfortable and large with an ocean view. I would however have preferred to be closer to the tourist areas, it was about a 25 minute walk. There is a casino in the building so tha may have been why it was noisy until about 1:00am.

Clean as can be. Once stop shop and on site taxi service. Justin is great guy

Good

Easy access and Casino at Hotel