Good location , close to tram though close to highway as well. Two good size rooms , ample space, complete apartment , secure, large smart TV, welcome drink and budget friendly.

Amazing hotel

The room was fabulous - lots of available spacae, clean and tidy, and had everything we needed. Reception was polite and really helpful. Overall we had a great stay. The only downside is the parking situation - particularly when departing as there are minimal spaces near the hotel to make things easy and just "pop in" to drop the key off. You need to park in the (underground) IGA parking which is a bit of a pain. The same goes when arriving - park in IGA parking then go for a walk to the hotel reception. I also found parking during the stay a nightmare - it took us 35 minutes to find our designated carpark as the paint with the number had rubbed off! Impossible to see and VERY frustrating. Also be warned - there is no signage for the Oaks as the hotel is in the midst of changing name. It was confusing and again, took 15 minutes to figure out where I needed to go for the hotel entry. I would still recommend staying here as the rooms and staff are fabulous!

Room clean and lovely staff

We will request a room at a higher floor next time. We were given L23, but the keycard didnt work so was switched to level 9. It was a bit cramped, seating was uncomfortable and there were roaches. Pillows too soft. The level was too low so traffic was very very loud. We could easily hear people from BBQ area and had to keep blinds closed. Mostly our room was just too loud. Advice about rubbish shoot for soiled nappies would have been good too and was worried about exiting after 6pm/ door dash because the reception closed. Loved the washer dryer, made thing way easier! Loved free netflix and access to prime and kitchen ammenities were good too. Basically we just didnt like the floor due to loud traffic and thin walls and very sad view of the road.

Good 👍

Broken fixtures, cold shower, didn’t feel welcome checking in until we handed over our credit card.

The staff were friendly the IGA convenient.

Great experience, quiet, hotel reception 24/7 and a IGA right across the road, very central to everything and the tram station was right across the road too

The place is a dump! Our unit wasn’t cleaned properly when we arrived and housekeeping had to come back to clean again. The bathroom had hair on the floor, the shampoo, conditioner and cake of soap from the previous guests was still in the shower & the air conditioning vent looks as though it has never been cleaned. The kitchen bench had food marks on it & there were food scraps under the couch. The walls are dirty and have marks all over them, the windows had hand prints everywhere and the bathroom cabinet is broken. The light globe in the bathroom needed changing, the bathroom sink has a big crack in it the oven and dishwasher had streaks all over them. The bed sloped down at the head of the bed and it felt like my head was leaning right back. The traffic noise was quite loud and constant as we were adjacent to the freeway. The only positive comment I can make is that we had a great view of Melbourne city from the room.

Room was not clean with mold in kitchen and rust running down the wall in the shower Shower head was dirty and not usable and snake alarms where hanging down open from the wall

Great

No clear directions provided on how to use the parking area , walls were marked and carpet well used

Our apartment was tidy and the staff were very helpful. The location is ideal for getting into central Melbourne. The neighbourhood also has good cafes. What was particularly pleasing was how spacious the accomodation was, it was ideal with separate bedrooms at each end of the apartment If you prefer to do your own cooking, the kitchen is great. Overall, we were very happy with the set up, perhaps the one downside is it can be a bit noisy from traffic in the evenings, but then it is on edge of the inner city and we got used to it. We had read some poor reviews before arriving, but that was not our experience and we plan to come back when in Melbourne again!

Black hairs on our bedding when we arrived after it had been “cleaned”. Otherwise great price and size and view

Rude stafe at motel and Expedia fails to mention $150 bond couldn't be. Australian legal tender in cash and it's been nearly a week and the bont hasn't been returned

Great room and helpful reception

Check in was fantastic However room could have been cleaner all surfaces were dusty ans bathroom needed a good clean however it did not impact in my staff all staff were excellent

Dommage que ce bel appartement deux chambres soit si mal équipé en vaisselle. Il y a un four et aucun plat à four. Un micro-ondes et aucune vaisselle compatible à part les assiettes. Je pense que nous sommes supposés réchauffer les plats dans leurs emballages. Et il manque aussi des ustensiles basiques tels que ciseaux de cuisine ou passoire. De plus j'ai eu un problème avec la douche de la baignoire qui rebasculait systématiquement vers le robinet. Problème non réglé avant mon départ. Dommage car l'appartement est propre et confortable. Il y a un parking sécurisé et l'arrêt de tramway est à proximité.

Room was clean, the check in staff were extremely helpful given our car was to large for the onsite carpark at 2.2mtrs. Location was quiet and minimal road noise heard.