Disappointing experience and a misleading listing. Before leaving Winnipeg, I contacted the property because I was travelling with my wife and 3 children, but received no response for almost two weeks. After driving approximately 15 hours from Winnipeg to Calgary, we arrived and discovered that the accommodation was a basement unit, which was not clearly disclosed in the listing. I felt misled. I called & txt the provided number several times with no answer. Eventually, someone responded and told me not to call and to send messages instead. When I explained the situation, I was basically told that this was the available unit and that I could cancel and find somewhere else. After a 15-hour drive with 3 children, packing everything again and finding another place was not a realistic option, so we had to stay. The basement was also extremely noisy. The old flooring/wood made every movement, footsteps, conversations and laughter from upstairs clearly audible. It often felt like the people upstairs were in the same unit. Cleanliness was another issue: dog/cat hair on the couch, ants inside the unit, items left under the TV, and a visibly dirty children’s swing in the common area. Contactless check-in is fine when everything works, but there was essentially no accessible customer service when we needed help. The property has potential, but the listing should clearly disclose that it is a basement unit, and the cleanliness, noise insulation and communication need improvement,

I loved how close the property was to downtown and stampede grounds

I love how close it was to the Foothills Medical Center, as I booked my stay to visit my Grandmother. I also like the short walk to the coffee shop in the morning.

Great space close to airport when we stayed overnight before heading off to Banff/LL area, as our flight got into Calgary late in the evening. Rooms are very nice - we each had our own and then share the bathroom. If you wanted to cook/etc., the house has everything, along with sitting space/family room with games. We didn't have time to do all those as literally spending a night and then heading out in a.m. Parking is in the street; there was enough space though. The place is a little harder to find as not along the street - gotta go through the back and then down. With that said, the owner sends clear instructions on how to get to the location/front door with code.