C'est le meilleur lit et les meilleurs oreillers que j'ai eu l'occasion de tester de ma vie. De plus, la chambre avait une ambiance très apaisante. Ma chambre avait un balcon qui donnait sur une rue très animée et je n'ai entendu aucun bruit. Cet hôtel offre l'avantage d'être bien située sans les problème de nuisances sonores. Petit bémol, la chambre avait l'air plus petite que sur les photos et la salle de bain qui est magnifique est démesurée pas rapport à la chambre mais ce n'est pas un enjeu. L'accueil est très bien et l''employée à la réception a été très professionnelle et charmante. Ce fut une magnifique nuitée.

We loved our stay at Hotel Maurice! Staff were incredibly helpful. Especially Sophie. The hotel is perfectly located.

We had an amazing stay in Quebec City at The Hotel Maurice. Check in was a breeze thanks to Sophie. She was incredibly helpful, to the point she walked with my MIL outside and down the street to show her where public washrooms were (in case she needed them on her stroll) The room was beautiful! A little confusing if you aren’t tech savvy lol. Location was perfect, we were able to walk everywhere we wanted to see. We would stay here again!

Hotel was extremely clean and quiet despite renovations going on. Staff was amazing and very helpful with suggestions for dining.

Really awesome hotel with a 10/10 design concept. The little chateau building and 1920s theme is really great. Nice little terrace as well. There are a few smaller issues we found: - The hotel is listed as 5 stars but at least right now, it really only consists of the rooms - The restaurant is closed and there is construction going on. This IS reflected in the prices though - The hotel seems to be severely understaffed. The super-nice crew has to do front desk, garage management and more and it's only one person at a time. Sometimes the reception desk was just vacant - No breakfast - The cigar lounge that doubles as a bar obviously has a heavy smell to it. If you don't like smoking you can't even go in there So right now the hotel feels more like a guest house. I'd still recommend it if you're okay staying outside most of the time and you don't need any services. Also make sure that the price is right.

Clean room very friendly staff and very flexible and though we reached after 9 , they accommodated Wallet parking and very unique and big room great location

On the day we arrived I received a message to advise my wife and I that the lifts were not working, reception to check in is on the 2nd floor and our room was on the 3rd floor withboth of us retired and over 65 this was not a welcome we had expected. It's clear the work has been going on for some time therefore why were we not advised prior to arrival day. I don't find this acceptable. Day one we had no milk for coffee in our room, day two we had no milk or coffee and run out of toilet paper, day three on our evening return our bed had been made up but still no milk, no coffee and no toilet paper. For what thus hotel is charging I'm afraid they are lacking in basic hotel hospitality skilss and I would not recommend this place to stay. We found out on checking out the lifts were now working but no bothered to send us a message or leave a note in our room or reception to advise us just yet another example of poor management. Does make me wonder if my wife and I were going up and down all these stairs for days unnecessarily.

Merci à toute l'équipe de l'hôtel Maurice pour leur bon services.

Super

Excellent séjour

They were doing some renovations, the room was lovely, modern, and comfy. Tea kettle had extremely short electrical cord.

La chambre etait parfaite

Nice hotel, recently renovated, building works still going on which we weren't warned about. Think the 5 star is generous. Staff nice, but did not offer a 5 star service - no availability of an early check in, no safe place to leave bags. Bedroom nice, but bed quite small & no high end toiletries as you would expect in a 5 star hotel.

The hotel is in soft opening. No restaurant or food. Rarely a reception present, I needed my car early in the am (valet) and no one got my request for about 30 minutes…. Not good when you have appointments to make. There was an apology but I was still late:(

Muy lindo el hotel, hubo un día donde no nos realizaron la limpieza del hotel, pero todo lo demás nos pareció excelente

Nice room look like a suite

oui

Great location for watching the winter carnival parade. We were on the front balcony by the patio heaters!

Staff are very friendly. You should know that housekeeping is done very late, like after 4. The elevator was out of order for 2 days. The tv setup is weird in room 303. You need to watch tv from bed.

The hotel advertised transportation to & from the hotel on their website and Expedia. We received confirmation by email & text of our pickup time at the terminal including the day of our arrival. We arrived early & waited 2 hours for pickup. After the scheduled time, I called & the hotel said they no longer offered that service. So, we Ubered to the hotel. When we aked to use the washrooms, they said not available & use the public ones across the street. We wanted to eat lunch - sorry restaurant closed. Employees did not know how to work with Expedia. They did not bill our credit card provided to Expedia & threaten us with eviction unless we provided a credit card. This was at 8 PM at night. I had to show rhe employees how to work with Expedia.