Rebonjour, Le séjour était super, en revanche, à notre arrivée à 16h, la chambre n’était pas prête et se trouvait dans un état déplorable. Nous avons dû attendre 1h30 avant de pouvoir y entrer. Les femmes de ménage étaient très actives, en revanche, la direction laisse à désirer. Nous n’avons toujours pas eu de retour de leur part et nous attendons toujours leur réponse.

My room and the location were great, but the check-in process was confusing and frustrating.

Issues with room not being ready on arrival two hours after check in time- housekeeping had only just started to clean the room. Couldn’t get into clean room until 6:45 pm. Had to drop bags in the room and wait outside hotel as there is no lobby or waiting area. Another couple was in same situation and chose to wait in the stairwell. Room was clean and nice but after it was cleaned. Housekeeping didn’t come back on second day to refresh room/ provide more coffee pods. So housekeeping is an issue.

Nice room, good location. Can hear in rooms from the hallway.

I had a very pleasant stay at Rose Hotel. The room was exceptionally clean, which was the highlight of my experience. The facilities were good and had everything I needed for a comfortable stay. The staff were friendly, helpful, and made the check-in process smooth. The only downside was that there is no elevator, which can be inconvenient if you have heavy luggage. Other than that, I was very satisfied with my stay and would definitely recommend this hotel to anyone visiting Quebec City.

Only problem it Was elevator

Clean room

Tout etait bien

Hotel invisible is a very good name for this hotel as it is hard to find. Gps drops you off at the main entrance where you will then find out that there is no lobby or receptionist. Instead it is a remote check in so make sure you have access to the internet on your phone. The actual room was gorgeous and clean but keep in mind there is no elevator. The walkability to old quebec was good but a little sketchy as this street is lined full of drug addicts. Many times when we went to go back to our room there were people smoking crack on the hotel steps. As long as you smart about it and are able to do a remote check in its not a bad deal. Otherwise I would say stay in Levis and take the ferry to old quebec city.

Check-in was so easy online you don’t have to deal with people. Everything was done perfectly. They sent us the codes right away like the room was so nice so clean and a very cool area of Quebec city very walkable to downtown or old Quebec honestly with 100% recommend.

Nous avons trouvé cette merveilleuse hôtel au cœur de la ville et je vous recommande beaucoup trop cette hôtel! Lit confortable, chambre impeccable, télévision intelligente, look super Cozy !! Nous sommes déjà prêt à revenir !!!

The hotel and parking is hard to find. And the sound from the outside resto is heard in our room until 12midnight. The room is so cozy and clean.

Systeme d air climatise ne fonctionnait pas en bas de 24c. Donc il faisait chaud De plus a notre arrive le plancher salle de bain etait a 82f. .

Great place

Originalité et propreté

I wish people would put in the ad that there is not going to be anyone at the facility. As someone who travels alone, I don't feel safe with not having someone at to property. There were a couple times the front door was not closed. It was clean, there nothing there but ice. There is no elevator. They did extend my stay for an extra 30 minutes.

Great location within walking distance to old Quebec and cafes and bakeries on the same street. Grocery store down the street. Really helpful and friendly staff with quick communication via message. Room was cute, clean and well equipped . It is very close by to a pub / bar and so it is noisy - if you are a light sleeper you will hear loud music. Would definitely stay again ! A helpful detail: no stairs so be prepared to climb with luggage especially if you’re on the third floor

Beautiful room, bright, fresh, clean kinda like a springday! Love the shower! Did have issues with the television but didn’t really need it. The virtual check-in was amazing!

Easy check-in. Super clean. Small room but perfect for a short stay. Near a good microbrewery.

ホテルの周りにホームレスが多いと他のレビューでも見かけましたが、危害を加える人はいませんし、人数も少ないです。 部屋も綺麗でアメニティーが充実していてとても満足しています。