We had a few issues. One was the code given to us online did not match the door code and I have to call several times to get the right code. The other thing you might want to improve on is the address to the parking garage entrance which is on a different street than the address given to us. since we don’t know the surroundings, it took a while to find the entrance to the parking lot. The room was nice and we enjoyed the convenience to be able to walk to wherever we want to go in old Quebec city.

Fantastic location and good value for money. You get what you pay for and although this wasn't the Ritz, it was absolutely fine.

This property is definitley not suited for senior citizens or anyone with any type of mobility issues, or who is not tech-savvy, with it's virtual front desk. The communication was poor, as we requested a lower level room, and were placed as far away from the ground floor as possible. If it was about room selection, we should have been told that the room we selected conflicted withour request to be on a lower floor. I had to lift our suitcases up 52 steps, one step at a time. We dreaded each time we came back to the hotel because of the three flights of stairs we had to climb. The " virtual check-in" was chaotic and very unclear. We never dealth face-to-face, or even by voice, with a human. This place may be ok as a youth hostel, but other than that, I'd stay away from it.

Easy and affordable for the location. Awesome location. Only used the room for sleep. Out and about walking for up to 10-12 hours a day. Exactly what we were expecting. No more, no less.

Excellent location in old town. Reasonable price

Lovely place to stay for our long weekend. Welcoming host who was always available whenever we had a question. Excellent location. Highly recommend!

La chambre était propre, le lieu bien placé et accès direct au vieux québec. Seulement, elle n'est pas au goût du jour, mais parfaite pour les gens qui ne s'en servent que pour relaxer avant de retourner à l'aventure! Par conséquent la

Love the room. Very clean

The window was broken and would not open, room was very stuffy. Shower was inconsistent temperature and water. It is an old property and we knew that but is was rundown and the electricity didn’t work for about a half hour during check out. The stairwell was pitch black. Would not recommend.

Terrible experience! The room had a TV, but there was no remote. When I called customer service, they told me the TV didn’t work and were completely unwilling to help. The room smelled bad and had little flies everywhere. The bathroom was filthy, with cracked and missing tiles, peeling paint, and no hot water at night. Everything felt old and neglected. We didn’t feel comfortable at all and even preferred using public restrooms instead of our own. I know it’s a budget option, but this was beyond unacceptable. Save yourself the hassle — don’t stay here!

Television not working, noisy place to stay cant take a good rest.

Very attentive staff, room was clean, very centric. Provided late checkout at no additional cost. Just know you will have to walk through an alley where the dumpsters are. Not a pretty sight if you care about this. In the picture when booked, it showed a different apartment. So, it was a surprise.

Very convenient to everything old Quebec has to offer

The facility fit perfectly to the location Very convenient, if you’re looking to stay within the old city

It's not a fancy hotel by any mean. It's in a very old small building right in the middle of old Quebec, so the room is old. But the room was clean, with clean beds and mattresses, and clean bathroom. Only thing I wanted to be improved/fixed was 1. The light on the 3rd floor was off, so it was dark and quite dangerous to go up/down the stairs. 2. Too few wall outlets. I was able to find only one spare outlet to plug in my phone charger in the bedroom. Other than that, communication was quick, location is unbeatable, parking is convenient and just across the street.

El acceso al hotel está o en un callejón, o entrando a la tienda o en una puerta diminuta. Tienes que preparar el ingreso de todos los que se hospedan con tiempo para que te puedan mandar la clave de la puerta para poder entrar. No está señalado correctamente. Sin estacionamiento.

The location is perfect, just a 10 minute walk to Chateau Frontenac, but having to walk up 4 floors, the last with no handrails, was a safety risk for anyone over 60 or mobility issues. The room was tiny and bed pretty hard.

Very confusing to get to. We were not sure which door to go to. The stairs to get to the 3rd floor were very saggy and seemed very unsafe. No privat le bathroom, no free parking, window that was not closing properly, sheet that were partly stained. It feels like it was definetly lacking maintenance and care. The only thing it had going for is the location in the middle of old quebec and very walkable from the touristic area.

exelente ubicación a uno pasos de todo (literal), ubicada en el viejo quebec, dentro de la ciudadela.-

Clean room, walkable location