การให้คะแนนและบทวิจารณ์โดยรวม No. 3

Our room was Very clean, linen was very comfortable. Great location with a bus stop out the front of the property and only a 10 min walk into the heart of bath. Lots of food choices. The only down fall being one roll of toilet paper for 3 guests on a two day, two night stay.

Property was not as seen in the picture,booked for our 30th wedding anniversary and it was a big dissapointment.Health hazards, inside and outside of house,no refill on facilities in the room or at Breakfast bar. No housekeeping in rooms. No staff,just a brief encounter with a girl. Over priced for what it was and this was a"Faulty Towers "hotel without staff. Poor communication with owner. Will be reporting this under trades description act.

Our stay for one night was good. The host was helpful and quick to respond. We enjoyed our stay.

We had read that the correspondence between the hotel was terrible and that is absolutely correct. The hotel was clean and tidy. There was no control for the TV and when we had on several occasions beforehand tried to arrange for parking we finally got a response to say all.sorted and in fact the hotel said that wasnt the case although i still have the txt on my phone. I even gave the hotel an email to complain rather than give a review but guess what NO REPLY!!

Clean bedding. Small room and bathroom. Rickety bedsise tables, lamps didn't work. Toilet lid wouldn't stay up. TV wouldn't work. Only 2 teabags and 2 coffee sachets. Many post it notes on office/storeroom door with instructions. Phone number often not answered, no staff on site.

I didn’t like the no staff service provided. The place was noisy as you could hear people in other rooms and on the stairs. Smallest TV ever made, with no coax or remote. The pillows were super thin. The shower had no pressure and the hot water was either cold or scolding in the sink. It advertised parking but has none. And toast and cornflakes is not what I would expect from a B&B that you have already paid for breakfast.

Very nice hotel with helpful friendly staff Clean, very high standards of decoration, very classy bathrooms and a lovely bed! A very central location. Can't fault it. Highly recommend

Close to town,nice b&b but a really small room,(double one),easy to go on and out as it's a self check-in/ check out, as i didn't meet any staff around, Tv didn't work...no remote in the room .and the continental breakfast was so poor..just few tired bits. We were expecting at least a good coffe ..but no,nothings.

Wonderful staff. Would stay here again in a heartbeat. The light in our bathroom broke down and they couldn’t move us as they were fully booked. They gave us torches to use and treated us to dinner in the restaurant.

There wasn't very much cleaning, but the room was okay. And it was no staff there when we were checking in.

Didn’t realise it was a B&B when I booked it. Was happy with the stay regardless. It had what we needed and it was clean and tidy. Management was friendly and helpful. The only issue we had was the shower head really lacked pressure.

Only one key for a twin room. My friend couldn’t leave her bag 30 mins before check in time. No one around to help. Mould in the shower It definitely wasn’t worth the money we paid.

when had trouble with door code pressed door bell voice answered he wanted me to phone him, tel number on door,could not hear what he was saying because of loud traffic noise untill he shouted "JUST RING THE F***ING NUMBER" . cleaner was very helpfull and rooms were clean but had many faults eg shody bath panel, loose loo seat ,shower holder falling apart no bath plug ,generally shabby.

Problems finding key holder to allow access, then found previous occupant was still in the room so had to go away and return later. Then had to wait again to get into office where we’d had to leave our bags. Staff very nice though.

Room was a bit dated but very comfortable and was perfect for a nights stay in Bath for work. Would stay here again, pretty good for the price and super close to town!!

The staff were excellent, great communication and the check-in process was smooth. You are given your room key and a code for the front door, which is great. A fairly good location, around a 15-20 walk from Bath Spa station. Ideal for my trip to see a band at The Forum. A basic self-service breakfast is included. However the room itself was a little shabby and needs updating. It did not quite meet my expectations as per the photos on the website. Personally I would be reasonably happy to stay again, but I wouldn’t take my wife there.

Interesting experience! Great location and value for Central Bath - both the room and parking. Would have given more stars except for these niggles: Tried to book parking in advance and as other reviews say got nowhere… On arrival we were early for check-in but called the mobile number provided at the hotel, arranged parking and room key so all ok (we thought…) , then a slight hiccup getting in at end of our evening but was quickly sorted when I messaged and was sent a very helpful video! (note: would have been good to have had this on arrival!) Would book again 👍

Please don’t stay here We were given a back room on a dirty yard . The owners were rude when I drew their attention to disgusting area, entrance and room They agreed a full refund but threatened to call the police on me and my 90 year old Mother if we didn’t leave immediately!! Unbelievable….

Knew it was going to be bad as they never answered my message to book parking. Tried the call centre and they were useless said you have to book the parking when you get to the hotel even though they only have 2 spaces available. There is a public car park around the back but it was a busy Saturday and the car park was full with lots of angry drivers just going round and round waiting for spaces so I advise to come on the train. Got to the front door and found a note stuck to door asking you to ring to check in. An unfriendly unapologetic woman with a crying baby answered and said you have to use a code on an electronic keypad that was too high for me to see clearly and had the sun shining on it so hard to see the numbers. Once inside there is another sign that says no breakfast because the kitchen is being refurbed. Upstairs we entered the room to find it in darkness because the cord was broken on the roman blind so you couldn't raise it. Lamps over the bed were broken and if you sit up in bed you knock your head on them. Room was very basic, tiny tv and lots of marks on the walls and headboard. Shower over bath was next to a window with no blind so I was not happy to use it as neighbours would see you through the not very private privacy glass. Noisy floorboards and you could hear other people coughing, chatting and using the toilet. The whole place needs some attention to detail as it was scruffy from the pavement up. Steep steps at front. I would not stay here again.

It was present area , but it was worn and although booking said breakfast we got there and it was not available even though it was included