การให้คะแนนและบทวิจารณ์โดยรวม Valverde Sintra Palácio de Seteais - The Leading Hotels of the World

There was an ant problem in the room, my room had a leak in the bathroom THat needed to be fixed. The plumber came up to fix it when we left the room buy when we came back hours later, the plumbers tools were sprawled in the bathroom and the tiles were still t removed. We needed the room asap- we needed prepare for a wedding. It took 15 minutes fr him to come up and get the room ready for us to shower. Also when I checked out , iwI as given a bill for $180 euro. My bill was much less. I asked about it and he changed it, but on top of the ants and the plumbing issue- it was too much. Beautiful but my 3-day stay as filled with too many issues!

Staff, place, and breakfast

Old estate in Sintea.

Staff and grounds where A ...the room was cute and quaint but functional size and sleeping comfort was a C. Just being honest.

Very accomodating staff

The site was wonderful, and the staff/ people were better.

This was our second stay with Palacio de Seteais. Our first stay was 47 years ago . We always remembered the fabulous time we had and decide one day we would come back and we did! The staff was as attentive as I remembered and they went out of their way to make us feel at home.

Ett magiskt hotell, underbar personal 🌟🙏 vackert så det finns inte ord. Det som var synd var att restaurangen öppnade så sent, 7:30 pm. Frukosten var en dröm 💕💕

The location is a true palace, feels like a jump is history. Staying there is like staying in a museum. Everything is well kept (needs some renovation, but they are undergoing). Beautiful and fresh flowers, amazing breakfast, and authentic service only adds up to the experience. Only downside aspect, but it’s not the hotels fault, is driving to and from Sintra’s main attractions, as roads and viability aren’t greatly organized.

Beautiful location and grounds. Had a musty and mild smell in our room. Bed was too small for a couple.

Hospedagem Perfeita! Atendimento, detalhes, quem pretende se hospedar em Sintra essa é a melhor escolha

An outstanding hotel with service second to none. We felt like royalty!

The rooms are outdated, the towels are old, the floors are creaky and the walls are paper thin so you can hear everything and every other guest close by.

When you stay at a castle or palace in Europe, you want to feel the history. This palace gives you a great feel! Room is wonderfully comfortable, and after you arrive and clean up, you can stroll the well-apointed and preserved rooms and hallways. We did not try the restaurant for dinner as we wanted to try places in town, but the breakfast was stellar. When booking here and driving, you may want to get directions from the hotel if you're driving in at night as the local streets can be a bit challenging to navigate and are one-way, but no biggie.

Realmente todo fue excepcional. La toma de contacto con el huesped fue inmejorable y a partir de ahi todo. El desayuno es de lo mejor! Las instalaciones siendo invierno no lucian tanto. Para volver!!

For the cost of this hotel, I expected a bit more. I was traveling with my friend and had requested a room with 2 twin beds and got a confirmation from the hotel that the request was confirmed. But unfortunately, they did not have a room with twin beds for us and told me that I had requested a double bed - which I didn't. I had to show the email i received from the hotel staff member with the confirmation from the hotel o show that I had indeed asked for 2 beds. In itself, that wasn't a big deal, but I thought they might have showed they were sorry some other way - perhaps a bit off of the bill or - because we dined at the fancy restaurant in the hotel - a glass of champagne or something. But it was pretty much like we're sorry and that's it. We spent over 600 for one night with dinner at their restaurant. And while we were there, the power went out in Sintra - so crazy! Which I realize isn't there fault, but still added to the overall experience - thankfully their backup generator came on. Some guests didn't have hot water! This also isn't the best place to stay in terms of getting to the city center - it's a one way street and to go around to get back to the city center takes like 50 min via car. So be prepared to walk. Going down the big hill is easy - coming up the hill is not. Sintra is still an amazing place though. The hotel does seems like it could use a little refresh in the decor too. I think the property just changed owners - perhaps that's on their roadmap.

This historic hotel is gorgeous and the grounds and pool stunning. The staff met every need with enthusiasm. I have raved about this hotel. Worth the trip to stay here.

Facility beautiful. Walkable to sites. Staff is outstanding

Hotel ok. Propriedade um pouco decadente, com necessidade de reparos. Funcionários atenciosos. Café da manhã sem muita variedade.

Property in person does not at all appear how it is presented in the website and certainly doesnt feel like a 5 star hotel. Very tired..staff is not overly attentive...room was extremely dissapointing. Over priced for the experience.