The room was spotless and the hotel staff was professional. The breakfast buffett was a full service buffett. No complaints except for the location.

A strange guy came in my room and was trying to climb on my bed while I was sleeping!!! I yelled at him who are you , how did you access my room!!? He said oh sorry I got into wrong room. Hello, isn’t that each room card could not access another room?? Then he kept making excuses, asking are you staying here tonight , you are handsome and still refused to leave!!! I yelled at him None of your business , that’s my room !!! And then I opened the door shouted at him “ get out!” I explained such terrible issue to the hotel but they looked like not surprised , telling me “oh “ that was a family room before, sorry. Meaning it happened before but they didn’t replace all locks with problems! Safety would be a big concern!

Breakfast had good variety and was delicious. Airport pickup and drop off was great.

Good

Very good hotel. Will come back

Excellent.

Clean room and breakfast is great lm not happy with the staff

Ich habe zweimal dort übernachtet und war immer sehr zufrieden. Zudem ist das Hotel quasi fussläufig zum Flughafen!

Overall, everything was fine, but one thing you guys need to fix whatever on Expedia show must be the same when it’s in person

Best customer service and hospitality. Everyone that worked at bentark hotel made sure i was taken good care of and tried their best to accommodate my requests. I was satisfied with my stay.

Bentark Hotel provided an excellent experience. From check-in to check-out, the staff was hospitable and courteous. Furthermore, a staff member by the name of Teddy offered to guide me around the local area. He had great recommendations and cultural expertise when it came to what I wanted to experience. My first time in Africa - I’m glad I chose Bentark Hotel for my stay in Addis Ababa, Ethiopia.

Everything about this hotel is wonderful! The airport shuttle was seamless, the breakfast was delicious, and the rooms are renovated and comfortable. The staff were very helpful and friendly. This hotel is excellent value and it was a delight to stay!

Area was safe restaurants in walking distance.

It's a nice place to stay there for me, breakfast was the best!

Airport shuttle. Breakfast needs variety, particularly, fruits. Limited breakfast options

Very friendly staff and clean modern rooms. Wifi on and off however.

Everything

Bentark Hotel is a wonderful place to stay! Extremely comfortable rooms, delicious food from the restaurant and incredibly helpful staff! Only downside - it can be incredibly noisy at night from surrounding bars/restaurants on a weekend but it’s quiet during the week. We were on the 4th floor so didn’t get too much noise from the rooftop bar.

The rooms are clean and updated the staff is very helpful and friendly small but very nice gym the breakfast which is in included in the stay is very very good with both traditional as well as other options the room I stayed in didn’t have a balcony but the windows were large enough to all adequate light to fill the room.

Spa - great massage area with very cheap prices. Staff is well trained.