karthikeyan
กับ เด็ก
4.0
/10
รีวิว 13 สัปดาห์ที่แล้ว
Expedia Group verified review
I booked my stay with breakfast included. However, when I arrived for breakfast on the morning, I was told that only a continental breakfast was included, and that I would have to pay extra for a full breakfast.
This was very misleading, as one of the main reasons I booked this stay was because I believed breakfast was included as stated in the booking. The booking information did not clearly state that only a continental breakfast was provided.
Although the staff apologised, I was still charged for the full breakfast. I don’t believe this was fair, as the confusion was caused by the incorrect or unclear information provided at the time of booking.
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