Unfortunately it was not an enjoyable stay and the staff were not interested. The beds were clean but that was about it. Windows, wall skirting, ceilings all dirty, stained and lots of cobwebs. Breakfast was okay. We have no water pressure so the shower went cold very quickly. Then would be warm again one there was a bit of pressure. On the second day we had no water at all because they were "watering the potatoes" so they stopped and repressurised the boiler! We were on the second floor. We did feedback to Expedia, but the hotel were not receptive to them either. Not worth the room rate. I get that they have just been taken over and are renovating (not sure where) but this maybe should close, or limit the number of patrons until it is fit to run effectively.

ideally located, bike store available, great eoom, upgtaded to Delyxe

The room was not serviced on two days out of four - the reason given was that the housekeeper did not work those days. The restaurant was closed for evening meals at short notice. The entrance door was closed and locked early in the evening and my keys did not work on occasions.

Room very comfortable staff excellent could not do enough for us .good all round hotel

Bon rapport qualité prix bon emplacement Bémol pour la chambre exigue et sans aucune vue mer alors que la description inside sur cette vue sur mer Petit dej bof bof avec des œufs brouillés en poudre insipides

Centrally situated near to all amenities. My single room was basic but comfortable enough, spotlessly cleaned every day and quiet. Breakfast (included) was plentiful and well cooked and presented. I recommend that you check the hot water on entry as when I checked in I wsinceas very tired after my journey and piled into bed. In the morning I found I had no hot water in sink or shower and went to reception to complain. No problem says the girl, I'll be up in 5 minutes to switch it on. Maybe the Guy who checked me in didn't think I looked like I used hot water, just saying. The view from my window looking over the green would have been lovely had it not been for the fact that the windows to have not been cleaned since the building was built.

The kitchen closed at 8.40 so had to find somewhere else to eat. Shower had a dribble of cold water only. Paint peeling off walls in the bedroom. I asked for a partial refund as the shower not working which was flatly denied. Whole place was in very poor condition. I’d never stay there again or recommend it to anyone.

Felt sorry for the staff who could only apologise for the condition of hotel. Bed not comfortable Staff tried, but alas hotel is in dire need of investment and a bit of TLC.

Need to improve the hot water, looks as if the outside needs to be painted witch would make the kerb appeal better to the eye

Room clean the staff have done there job however the room is dated, TV had no signal the hot water was cold on arrival content noise from extractor from kitchen, flooring squeaks in the room, shower didn't stay in holder, food at evening not the best chips over cooked staff were very good but the hotel is dated

Well located hotel for golf at Silloth. The properties decor is a bit tired and in need of some maintenance. The days we stayed there was only one young member of staff on and she had to look after arrivals, bar work and serving of food. Naturally it was a very slow and frustrating evening for customers as she was run off her feet. How she kept a smiling face I do not know. Some of us even asked if we could help her serve behind the bar to relieve the backlog. She politely refused our offers as not allowed. The manager should be ashamed!

Very pleasant experience. Friendly staff and an excellent breakfast. Very good value for money

Parking on street but plenty of it. Breakfast was decent and the room itself was large and comfortable. Main problem was a lack of hot water so I had to endure a rather cold shower.

There is no onsite parking however there was plenty of street parking. The staff who we interacted with were brilliant and the food and breakfast was fantastic. The room was a great size but for a deluxe it lacked a decent size TV it was a 4 poster style bed but the TV was about 18” absolutely tiny for the size of room plus the post of the bed went right dont the middle of the TV from the view point from one side of the bed. The windows are only single pane glass and when the trucks drive past to the port early hours of the morning the bed felt like it shakes so didn’t sleep great all things we would be happy to forget about but come morning we couldn’t even take a shower as there wasn’t enough water so couldn’t even complete one shower between the 2 of us so that spoilt out whole experience

Absolutely no water from the shower or sink. Nobody on reception to report it. I want my money back.

Clean with a great breakfast along with free parking outside.

Lovely staff. Delicious food. Great room. And good bike storage

Location is good but hotel is in urgent need of some TLC.

Yes good friendly staff. Clean room. Food excellent. Meals average Hotel prices. Holiday well worth the money.

Room was ok. Smelt a little foisty on first arrival. Breakfast is served from 0730 i was leaving at 7 and was told bacon sandwich would be made up for me. This didnt happen as the chef didnt come in until after 7am. Food here is good, Rosie who seemed to be doing serving, bar, clearing tables and reception is a credit to you.