Great rooms and breakfast

Room was spacious, extremely clean and seemed new. Beds were comfortable and the breakfast was good. The staff were really lovely and we would recommend this hotel to everyone who visits Calgary!

New property that's only a few months old, very nice decor, modern, comfortable, gym and breakfast areas were clean and offered good selection for breakfast. Parking was outdoors and valet only. Price for valet parking was in my opinion a bit high considering it's outdoor parking too. Option should be given to self park for a lower price. Staff was very friendly though and helpful. Good area and easy to walk to shops/restaurants.

Very nice hotel. Extremely clean, seemed brand new. Breakfast was great and the room was very modern and comfortable. My only complaint is the overpriced parking. $45 per night is outrageous. Even for downtown Calgary. Nearby lots were cheaper. You would think a paying guest would be given a reasonable rate?

The staff were absolutely amazing!

Very friendly staff, clean and cozy hotel. We really enjoyed our stay and will definitely come back again!

This hotel is in a great downtown location. It has a really nice workout room and the hot breakfast was much better than I was expecting. The room was clean, modern and the bedding was really comfortable. It may just be the particular corner room we were in but it was hot and cold all night as the AC turned off and on. Valet parking is literally in a lot right beside the hotel and they charge $45 for it with no self-parking option.

That was one of the greatest places I have stayed at. Definitely would stay here and recommend it.

Positives: clean setting, comfortable bed; good shower/bathroom; generally very cheerful and welcoming staff. Negative: inadequate sound-proofing; uneven responsiveness by under trained staff when dealing with issues. In specific, I contacted the front desk in the evening after arriving on Saturday afternoon to inform them of extremely rowdy neighbours who were persistently treating the hallway as a loud bar. Anticipating further issues overnight, I specifically asked the front desk person to remind this group without any ambiguity about property rules pertaining to after hours noise rules as they seemed about to attend a prom or a wedding that night. I was reassured repeatedly that this matter would be addressed immediately and directly. Unfortunately, I was woken up on four different occasions by the same group overnight — ahead of a full conference day. After calling the front desk at 1:30 a.m., a security guard was sent up to the floor, who went straight back down after asking the noisy neighbors in the hallway “are you guys ok?” and being told “yeah!” I finally had to open my door at 4:00 a.m. to confront this group myself assertively. Needless to say, I had to attend the first day of my conference on Sunday right after an extremely poor night of sleep. I will not be booking at this property in the future given both the undertrained staff and inadequate soundproofing, and suggest avoiding the place if anyone is attending a conference or other productive stay.

Throughout the entire hotel the staff were easily the #1 star. Exceptionally friendly at check-in, breakfast and anywhere else. Hotel wise it's a fabulous location if you're going car free as it's a 2 minutes walk from the airport bus and 2 minutes to the train. The rooms are clean, very spacious but sound proofing could be improved. Breakfast is hot, plenty of options and a nice large area.

Nice location, many restaurants within a short walk. Beautiful rooms and delicious breakfast. A great place to stay.

The room was clean.

Had a great one-night stay. Very friendly staff, excellent breakfast for a continental breakfast. Slept like a rock.

Hotel was very clean and quiet. The air conditioning in our room wasn’t working and they moved us to a new room without any hesitation. The night supervisor was wonderful about the issue and even gave us some treats for the inconvenience. Would recommend.

Nice new hotel, however they missed the opportunity to make a real difference with a better breakfast buffet.

Staff were friendly and helpful. Room was beautiful

Access to free coffee/tea/hot choco at the lounge for 24 hrs was a neat idea. Their gym was also nice and clean. Staff were all superb as well.

Jj

Great breakfast!

ウェルカムのディスプレイに名前が入っていてうれしかったです。 あまり時間がなく朝食を楽しむ余裕がなかったのですが、朝食のワッフルはおいしかったです。スタッフさんもフレンドリーで和みました。 チェックアウトの朝は、飛行機にのるために早出で、さらに荷物が多くなり、スーツケースを購入する必要が出てしまい、フロントのスタッフさんが要望を聞いてもらい、深夜にも関わらず、タクシーの手配を引き受けてくれました。 翌朝、タクシーの運転手さんもとてもやさしくこの時はとてもよい人達に出会えたと感じました。 ホテルのスタッフさん皆さんの笑顔がすてきでした。 ありがとう！！