I wish to formally report an extremely serious and unacceptable situation that occurred upon arriving at the hotel booked through Expedia. At 8:00 p.m., when we arrived, there was no one at reception and we were left waiting without assistance. During this time, a completely intoxicated man physically assaulted me with two punches, without any provocation whatsoever. All of this happened with no hotel staff present and with absolutely no security measures in place. Only when I started shouting did the receptionist come out. The reservation was for two people. The second guest, a woman, has suffered a serious anxiety episode as a result of the assault, completely ruining the trip. Due to fear and the total lack of safety, we will not continue with the stay. We will spend only the first night, but the remaining four nights will not be used because this is not a safe place. This is NOT a voluntary cancellation. It is a serious breach of the minimum safety conditions by the accommodation. I demand a full refund, or at the very least a full refund of the unused nights, as well as immediate action from Expedia and the hotel. I expect an urgent response that reflects the seriousness of what occurred. sábado Finally, once the receptionist completed the check-in process and showed us the room, she behaved very well with us and treated us with great kindness. However, despite her good attitude and willingness to help, she was unable to change or undo the experience we had already endu

It was usual and good.

Dirty old hostel.

Some staff members are not only excessively rigid, but at times appear to act with deliberate disregard for guests—both new visitors and long-standing patrons. I chose not to accept such conduct, which consequently resulted in several confrontational exchanges. However, it is important to acknowledge that there are also staff members who demonstrate growth, understanding following misunderstandings, and a consistently helpful attitude.

personalet var høflig og hjelpsomme, men var litt møkkete noen steder. og gjestene holdt ikke husreglene. jeg fikk ikke sove på grunn av bråk midt på natten.