The room, bathroom were not really cleaned properly as there was so much dust in the room,cupboards , the sink in the bathroom had a lot of stains, no means to clean the room were available no hoover or broom.
The apartment wasn’t even the one I booked as it looked nothing like that. It was advertised with more than 1 bed but that wasn’t true, the living room looked nothing like then pictures and please don’t make me start with the check in process as the “receptionist “ did not speak English nor French which doesn’t make sense as most people you will have renting an apartment would speak either of these languages,Communication was difficult and I ended up staying in the entrance for God knows how long. It would be so much easier and convenient if the rooms are cleaned and checked before check-in and please give more accurate descriptions to avoid disappointing people. And please also make sure you put people that can easily communicate with customers so make life easier for everyone.