Dated clean and central for Halifax

Value for money

I really like a proper old grand hotel so I enjoyed this stay. Room was a good size. Could use a plug nearer the bed but that’s a minor gripe.

Whatever you do - don't book here! We paid £378 for a 1 night stay (there was a concert on, hence the hiked up price) for an Executive Deluxe Room with City View. I really don't know what to say about the room - except ABSOLUTELY VILE. The 'executive room' was dirty, with cheap, broken furniture, a threadbare carpet with humps in it (trip hazard), no mirror at all apart from one in the bathroom that seemed to have been placed for giants (I'm 5ft 8" and could only just see the top of my head in it), a rickety wardrobe with 4 mismatched hangers in it, a rotten, broken window that was stuck 2" up so couldn't be opened (extremely hot day) or closed (very noisy through the night), cheap curtains that didn't fit the window and threw huge amounts of dust down onto us when we tried to close them, the list goes on. The 'city view' was of the back of another building with rotting timbers. And you didn't even get breakfast for the price! The photo's on their page are actually of a restaurant/cafe which is around a 10 minute walk away. We complained to Hotels.com about the room and the exceedingly misleading information on their site and received a large refund. Still wasn't worth the money we did end up having to pay. If you paid £40 for a cheap & cheerful room - fair enough, but certainly not the hundreds of pounds they charged. DON'T BOOK!

Clean, but dated. Very comfy bed, good amenities and friendly staff!

Wonderful all! Thank you see You soon

They were very helpful to my daughter

Gorgeous building, excellent location, friendly staff

Hotel is well placed in the centre of town, minutes from the Piece Hall.

This property has one purpose-you need one night in Halifax and you have no other options. I will say the location is good for getting to the train station. and you will want to get to the train station to escape this property. Wi-Fi was beyond terrible, which made the TV useless. My “city view” room had a lovely view of a dirty alley and because there is no A/C the alley smells waft in. Everything in this hotel is old and dated and badly in need of upkeep. Bare minimum and I mean Bare Minimum. You got me once, but never again, and I am warning you dear traveler stay away from this place! Hotels.com should have some minimum standards for listing a property so shame on you as well.

Stayed for 1 night in July - despite booking in February, the room we were allocated (303) seemed to be a last resort room. We were in a room in the roof that only had a narrow strip of floor where you could stand up fully - I'm 5'10 so not a giant, but had to walk around with an arm raised to avoid bumping my head. The bathroom had no mirror. The toilet seat was oval sitting on a square basin There were no hangers in the wardrobe. At the rate being charged - I am hugely disappointed. We were staying for a gig at the Piece Hall and left early the next morning. We will not be booking again

Room was clean but old and tired. When we arrived the pillows weren’t in pillow cases. The staff did put this right but the pillows were so old and thin they put 2 into each pillowcase. The bed itself was also tired. My partner spent the night with a spring making itself known to his ribs! Bits were missing/falling off the shower head and tap and the furniture was quite knocked about and chipped. There were no plug sockets by the bed at all. They were on the opposite wall. Luckily, I take a travel extension lead with me. On the plus side the hotel is in a great position in the centre of Halifax. Perfect for a concert at the Piece Hall. I paid over £100 for a standard double- not particularly ‘budget’

Great location close to restaurants, pubs etc. Also close to the train station and Piece Hall. Room was clean and well maintained.

The room which we booked as a superior double was at the back of the hotel with frosted windows making it feel totally claustrophobic in an already small bedroom section. It was like a sauna inside! Curtains falling off the windows and dirty! Bathroom was huge and at the back, with toilet seat falling off, sink water not draining properly and with a running water sounding nearly all the time. Again frosted windows as expected in a bothering but very dirty with pigeon muck all over it We asked to be moved as bearing in mind we had booked this room 8 months ago and upgraded to the superior double for a better room. A joke of course!! We were he would look at it but eventually told us we couldn’t as they were fully booked and if we had wanted a better room we should have requested it when we booked! How could we possibly have done this as we hadn’t been to this hotel before! The mind boggles. We the requested a fan to cool down the heat and he said he would sort it but if course that never happened and when asked later regards this we were told there wasn’t one! The hotel was an expensive mistake and we would never stay there again.

Clean and decently equipped budget room. One or two minor repairs needed (bathroom door handle) but value for money and clean

The staff were all friendly and helpful. The room was clean but the bathroom needed some maintenance…fittings were broken and the lock was too. Decor was tired and needed updating in general, though I’m not sure what they are allowed to do being Grade 2 listed. Ideally situated in the middle of Halifax so great for the shops and sites. Too expensive so not great value.

Needed a little TLC in areas. Clean but a little unkempt. Shower over bath poor. Fan not working on hot evening. Convenient for town /Piece Hall Not worth the prce

Only stayed one night location was perfect for Piece Hall. Although clean, rooms were tired. Staff were very friendly and went out of their way to be helpful.

Room was small with no view. Have just looked and we booked a deluxe room with a city view. If we had a deluxe room I dread to think was a standard room looks like. Bed too soft. View was a wall and windows. Used sanitary towel pushed behind the toilet

Great location centre of town.