Staff where very helpful & accommodating. Great location if your heading to the hospital.

Nice and family friendly with shops nearby clean room all the comforts from home.

Shops are fairly close, although I am familiar with the area so that helps.

Clean rooms, the hallway at the entrance has an animal urine smell. The motel was bought out and the new owners are constantly updating and working on the rooms. The rooms were great for the price and location.

Excellent service great value superb location

No shops nearby but not far from the Smith Street area. Also trams nearby. I wouldn't really call this a hotel, more like a glorified hostel. The room was good but that is all I can say about the place. It is not staffed most of the time. Luckily there was someone at reception when I got there as a solo female traveller. There are no other facilities what so ever, no downstairs seating area or anything. Noisy at night and I could smell smoking from somewhere!

Clean room, welcoming staff and nearby to venues and public transport. Only issue was Executive King Suite bathroom pictures is only in 1 room. Bathroom provided was same as general room, which I would have instead booked had I known. Otherwise perfect stay.

Tidy, spacious apartment in a lovely neighborhood. Great staff

Peaceful location, walking distance to cafes and restaurants and medical facilities nearby, and friendly responsive staff.

Love staying here !! Definately the place to be whilst in melbourne. High level of service and the overall quality of the stay from the room to the cafe downstairs is just great. After hours check in for people who are arriving late and they are flexible in case you need to extend or a specific of your stay changes. Couldnt recommend more

Was very clean and pillows were good TV difficult to operate, eventually got it

I have stayed here a few times now. The rooms are clean and the view out the window (East) has a beautiful charm. Shower is lovely. Close to IGA shop. My toy Cavoodle also enjoyed his stay! Will be back again soon!!

Shower access was dangerous 30cm step in and out. No spare sheets for sofa bed and a dirty blanket. Price of parking was to high considering it wasn't security parking.

Service was fast and easy and everything about this hotel is amazing in location and quiet and comfortable

Heavy use of air freshener in the room was repulsive. Mould on the ceiling, as well as paint peeling from it.